- Location
- Geneva, CH
- Workplace
- Remote
- Type
- Full-time
- Department
- Marketing
- Visa
- Not sponsored
- Source
- JobScore
Description
We are looking for an experienced consultant to strengthen a client’s Dynamics 365 / XRM capability, with a specific focus on the integration between the CRM platform and mass mailing / email marketing systems. You will work closely with the Communications & Marketing and Corporate IT teams to stabilise, improve, and extend these integrations, supporting both day-to-day operations and upcoming enhancement projects.
Expected start date is January 1st 2027.
Please note: this role does not offer visa sponsorship.
Key responsibilities:
- Design, build, and maintain integrations between Dynamics 365 and email marketing platforms such as ClickDimensions
- Troubleshoot and resolve data synchronisation issues between CRM records, subscriber lists, and campaigns
- Support the marketing team with campaign configuration, segmentation, and email deliverability
- Develop Dynamics 365 customisations, including plugins, workflows, Power Automate flows, and custom tables and fields
- Document technical designs, data flows, and operational procedures
- Advise on best practices for CRM and marketing automation architecture
What you’ll bring:
- 5+ years of hands-on Dynamics 365 CE / CRM / Dataverse customisation
- Plugin development (C#/.NET) and/or Power Automate experience
- Experience integrating Dynamics 365 with an email marketing platform (ClickDimensions, Customer Insights – Journeys, dotdigital, Mailchimp or similar)
- Experience troubleshooting data sync between CRM and mailing lists, including contacts, subscriptions, unsubscribes, and duplicates
- Clear communication with non-technical stakeholders
- Comfortable working independently and as part of a small, cross-functional IT team
- Fluent English
Strong plus:
- Email deliverability knowledge (SPF, DKIM, DMARC, bounce and complaint handling), or experience setting up a marketing tool including domain authentication
- Direct ClickDimensions experience
- Campaign segmentation and contact/lead management
Nice to have:
- French fluency
Skills
Email Marketing