CyberCX - Security Engineer (Networking)

The work we do matters

CyberCX, part of Accenture, protects and defends our customers and communities by providing the most comprehensive range of cyber security professional services in the region.

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us at www.accenture.com.

About the role

We are looking for a Security Engineer – Network Security to join our Managed Security Engineering team in Brisbane.

This is a hands on engineering role supporting secure, reliable customer network environments across a managed services model. You will work across day to day operations, incidents, technical changes, platform maintenance and ongoing service improvement.

The role is suited to someone with solid networking fundamentals and practical firewall experience who enjoys troubleshooting live environments, working with customers and continuing to develop their technical capability.

You will work primarily across Fortinet and Palo Alto technologies, while also troubleshooting the wider network environment including routing, switching, VPN, NAT and connectivity issues.

What you will be doing

• Support and maintain customer network security environments across Fortinet and Palo Alto platforms
• Investigate and resolve firewall, VPN, routing, switching and connectivity issues
• Troubleshoot problems across:
• firewall policies
• NAT
• IPsec and remote access VPNs
• routing
• switching
• DNS and general network connectivity
• Perform scheduled configuration changes, upgrades and maintenance across production environments
• Support FortiGate and Palo Alto firewalls and associated management platforms such as FortiManager, FortiAnalyzer and Panorama
• Respond to operational incidents, including higher-priority P1/P2 issues where required
• Complete regular environment health checks and identify issues before they become customer-impacting
• Support firewall policy reviews, optimisation and security improvements
• Work with customers, internal teams and vendors to resolve technical issues
• Maintain accurate technical documentation and operational records
• Follow structured incident, request, problem and change management processes
• Contribute to service improvement and automation opportunities
• Participate in an after-hours on-call roster as part of the wider engineering team

What you need

• Hands on experience with Fortinet / FortiGate and/or Palo Alto Networks
• Good understanding of:
• routing and switching
• NAT
• VPN / IPsec
• firewall policy
• network traffic flow
• DNS
• Experience troubleshooting network and security issues in live production environments
• Ability to work through problems methodically and understand whether an issue sits with the firewall, routing, network, application or another part of the environment
• Experience performing firewall changes, upgrades and maintenance
• Exposure to centrally managed firewall environments such as FortiManager, FortiAnalyzer or Panorama
• Experience supporting incidents and service requests in an operational environment
• Strong customer and stakeholder communication skills
• Ability to work independently while knowing when to escalate or engage other technical teams
• Experience working in managed services, MSP or multi-customer environments would be highly regarded

Experience with any of the following would be beneficial:

• BGP and OSPF

• SD-WAN

• high availability and firewall failover

• packet capture and traffic analysis

• F5 or other load-balancing technologies

• cloud networking across Azure or AWS

• network automation or scripting

• Cisco networking and security technologies

Benefits of working at Accenture:

• 18 weeks paid parental leave
• Long & short-term career break opportunities
• Structured career development program
• Local and international career opportunities.
• Certified as a Family Inclusive Workplace™
• Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.
• We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!

We are a WORK180 Endorsed Employer, to see our benefits and policies click here

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

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Equal Employment Opportunity Statement for Australia:

At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement for Australia:

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work. 

As part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives, observations and insights which are essential to drive the innovation needed to reinvent, and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry.

 
We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on +61 2 9005 5000.

Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement