- Location
- Christchurch, Canterbury, New Zealand · published
- Type
- Full-time
- Department
- Human Resources
- Source
- Workable
Description
The Role | Te mahi
We are seeking a Day Porter to provide an exceptional level of service that exceeds expectations of our guests.
This is a full-time role with minimum 32 hours per week, with $25 - $26 per hour rate, based at Novotel Christchurch Airport, weekend availability is required.
Responsibilities | Ngā haepapa
- Assist with guest enquiries
- Ensure guest messages, dry cleaning are delivered in a timely manner
- Communicate with DM or FOM of any issue/s that are raised
- Assist Front Desk during busy check in and check out to ensure guests are receiving the best possible services
- Record all luggage stored in an orderly manner
- Keep the luggage store room tidy and accessible at all times
- Follow any emergency procedures from DM when an emergency arises
- Must be updated on the knowledge of all room categories and amenities
- Hotel security floor checks
- Regularly inspect the lobby and public areas to ensure that the standards of the hotel are maintained and comfortable for guests, visitors as well as employees.
Benefits
Discounts at our hotels, restaurants and spas across our networkStaff, family and friends rates at our hotelsMeals on duty and uniform providedExcellent reward & recognition eventsService and anniversary gifts and benefitsWellbeing programme including Health insurance discounts