(テックマークジャパン)業務部　修理精査センター　スタッフ

職務内容

延長保証サービスにおける保険金査定・請求審査を担当。修理内容や請求金額を精査し、適正な保険金支払いを行います。整備士経験を活かしてキャリアチェンジできるポジションです。

【詳細】

■延長保証プログラムの請求内容・契約内容の確認■修理報告書の確認・修理内容の精査 ■修理ベンダーとの費用確認・交渉対応 ■保険金支払い可否・支払額の判断 ■顧客・修理ベンダーとの連携強化や業務改善

※自動車、住宅設備機器、家電製品等が対象
※経験に応じて、顧客および修理ベンダーとの連携強化、組織運営、修理ベンダーの選定・管理等もお任せします。

 

職責

1．  延長保証プログラムの請求処理。各請求内容が保証の対象となるか契約確認、各請求内に対して修理報告書の確認および精査、修理ベンダーとの請求費用の確認および折衝。

2．  対応する製品は住宅設備機器や家電製品、自動車ほか。

3.　 修理ベンダーの選定や管理を担うこと。

 

必要な能力・経験

【必須】

■自動車整備士資格および自動車修理の実務経験
■基本的なPCスキル（Word,Excel,PowerPoint等）
■電話での対応・交渉を含むコミュニケーション力

【歓迎】

■サービスフロントマネジメント経験 ■総合家電エンジニア資格 ■総合家電アドバイザー資格等、家電製品に関する資格 ■家電製品、住宅設備品の修理知識および構造理解 ■業務構築/要件定義の経験 ■外部ベンダー選定/管理の経験 ■人材育成/部門管理の経験

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

Functional Area:

CL - Claims

Techmark Japan Kabushiki Kaisha