- Location
- London, ENG, GB
- Type
- Full-time
- Seniority
- Senior
- Closing date
- Today
- Source
- iCIMS
Description
Overview
At Expleo, we partner with organisations to deliver complex transformation programmes that drive meaningful business outcomes. Our Business Change professionals play a critical role in ensuring that change is successfully adopted, embedded, and sustained across the organisation.
We are looking for experienced Business Change specialists with a strong background in Financial Services and regulatory change, who can lead and deliver the people aspects of change across business, process, technology, and operating model transformation initiatives. Working closely with project teams, stakeholders, and business leaders, you will help ensure that change is understood, embraced, and effectively integrated into day-to-day operations.
Responsibilities
- Design and deliver business change strategies that support successful transformation outcomes.
- Assess and articulate the people, process, and organisational impacts of change initiatives.
- Develop and implement stakeholder engagement, communication, training, and change adoption plans.
- Lead change readiness activities, ensuring organisations are prepared for transition and go-live.
- Establish and manage change champion networks to support change adoption across the business.
- Drive business engagement throughout the transformation lifecycle, building strong and effective stakeholder relationships.
- Identify, assess, and mitigate people-related risks and resistance to change.
- Support the transition of change initiatives into business-as-usual operations, ensuring sustainable adoption and benefits realisation.
- Measure and report on change effectiveness, adoption, and business readiness.
- Collaborate with multidisciplinary delivery teams to ensure change activities are aligned with programme objectives.
- Coach and support stakeholders, managers, and teams through periods of significant change.
- Contribute to the development of Business Change methodologies, frameworks, and best practices within Expleo.
Qualifications
- Bachelor’s degree in Business, Information Systems, Data/Analytics, Finance, or related discipline (Master’s desirable).
- Recognised project/programme certifications (e.g., PRINCE2, PMP, MSP, Agile delivery credentials).
- (Preferred) Data governance/architecture certifications (e.g., DAMA, DCAM) or risk/regulatory qualifications.
Essential skills
- Strong understanding of organisational change management principles and methodologies.
- Demonstrated ability to conduct impact assessments and readiness assessments.
- Strong facilitation, communication, and influencing skills.
- Ability to identify and manage change-related risks, issues, and dependencies.
- Strong analytical and problem-solving skills.
- Change management certifications such as Prosci, APMG, or equivalent.
- Knowledge of benefits realisation and business adoption measurement techniques.
Desired skills
- Strong leadership and stakeholder management capabilities.
- Excellent communication and presentation skills.
- Adaptable, resilient, and solution-oriented approach.
- Ability to influence without direct authority.
- Collaborative and proactive mindset.
- Strong focus on delivering measurable business outcomes.
- Commitment to continuous improvement and professional development.
Experience
- Proven experience delivering Business Change activities within complex transformation programmes.
- Experience working within regulated, large-scale, or enterprise environments.
- Experience establishing and managing change champion networks.
- Experience coaching or mentoring Business Change practitioners.
- Experience developing and executing change strategies, communication plans, stakeholder engagement plans, and training approaches.
- Experience managing diverse stakeholder groups across multiple levels of an organisation.
- Experience supporting technology, process, operational, or organisational transformation initiatives.
- Experience working within fast-paced, complex delivery environments.
Benefits
- Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges
- We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
- Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
- Competitive company benefits
- Always working as one team, our people are not afraid to think big and challenge the status quo
- As a Disability Confident Committed Employer we have committed to:
- Ensure our recruitment process is inclusive and accessible
- Communicating and promoting vacancies
- Offering an interview to disabled people who meet the minimum criteria for the job
- Anticipating and providing reasonable adjustments as required
- Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people
“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”.
We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive