- Location
- Chennai, TN,IN, IN · Pune, MH,IN, IN
- Type
- Full-time
- Department
- Administration
- Education
- Bachelor
- Source
- Eightfold
Description
The candidate will execute a wide range of production support activities within Citi’s Third-party Source to Pay technology / Supply Chain functions, both quantitative and qualitative in nature to support Citi’s Procure to Pay application landscape.
- Support the Program Managers, Business Analysts and Development Teams by answering questions and resolving/escalating issues related to the project technological process.
- Implement Oracle eBusiness suite ERP system administration change requests related to Responsibilities, Request Group, Menus, Security Rules, Profile Values, setups changes.
- Working knowledge on GEP SMART Source to Contract systems administration efforts, personas creation, setups and maintenance
- Should be able to execute all major and minor releases as well as production fixes per requirements of the control document based on AIM methodology (TC200: Responsibilities, TC300: Security Rules, TC400: XML Configurations) in all testing and production environments
- Ability to demonstrate strong adherence to Standard operating procedure frameworks.
- Review and submit the final version of the control documents for production setups and obtain Global Functional Lead approval for Production Setups
- Interact with Global Functional, Development, and DBA teams on all System Admin configurations and troubleshooting
- Perform System Administration setups in testing and production environments.
- Create and execute DataLoader templates for system setups in testing and production environments.
- Provide Production Checkout Support for Oracle Procure-to-Pay (P2P) major and minor releases within the P2P rollout project plan including weekends and evenings if required
- New application on boarding activities for any implementation programs
- Collect and prepare Metrics , present to relevant stakeholders
- Work with cross functional and technical team to identify and implement additional System Admin process eligible for streamlining and improvement.
- Address all ad-hoc System Admin requests (including writing SQL script to obtain results)
- Attend release and production support meetings with cross functional teams
- Ensures compliance with Citigroup Risk and Control Standards.
- Perform quarterly Risk and Control Self Assessments (RCSA)
- Should have good understanding of ITIL Support process, Oracle financial applications
- Co-ordinate with multiple stakeholders to ensure timely delivery of BRDs, testing support, resolution of UAT issues and production migration support
Job Skills/Qualifications:
- 4 to 6 years’ experience in relevant field
- Strong knowledge on Oracle ERP Procure to Pay suite of modules, version R12.1.3 or higher
- Good knowledge on SQL/PL SQL queries
- Understanding of Oracle data models and integration with other modules
- Hands on experience in Oracle debugging techniques, excellent problem solving skills
- Preferred experience interacting with multiple clients/users in an IT analyst role requiring strong organizational skills and business judgment.
- Good knowledge on Oracle eBusiness Suite framework understanding required, preferably Financials or Procurement related
- Strong customer service and follow up skills
- Dataloader knowledge required, Strong SQL knowledge required
- Oracle System Administrator skills
- Must have good verbal and written communication skills
- Familiarity with Security Administration features of Oracle and understanding of segregation of duties
- Unix basic knowledge
- Able to work on weekends and evenings when required
- Excellent Team player abilities
- Attention to detail to ensure precision of data and overall quality of outputs.
- Experience with Microsoft Office tools (Word, Excel, PowerPoint, Visio, etc.).
- Ability to embrace and master new technologies and changing processes.
- Can work independently with minimal supervision is required, as well as ability to work effectively in a team-oriented atmosphere.
- Excellent follow-up skills with attention to detail and ability to multi-task, strong leadership skills, strong team-orientation and interpersonal skills, flexibility and strong analytical skills.
- Ability to establish rapport and build effective relationships across functions, across regions, and across all levels of management.
- Motivated self-starter with a strong sense of urgency and possesses the ability to successfully manage multiple requests in a deadline-driven environment
Education:
- Bachelor's degree/University degree or equivalent experience
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## Job Family Group:
Technology
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## Job Family:
Business Analysis / Client Services
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## Time Type:
Full time
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## Most Relevant Skills
Please see the requirements listed above.
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## Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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