Program Coordinator - Risk Management 101931

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This position will assist the Director, Risk Management with day-to-day management and development of the WVU Hospitals Enterprise Risk Management Program and will be responsible for tracking timely completion of projects and reports. This position will also provide coverage for the Risk Management Department, which may at times involve 24/7 on call coverage.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelor’s Degree in Business Administration, Healthcare Administration, or related field.

EXPERIENCE:

1. Three (3) years of healthcare, risk management, patient safety, clinical, insurance, enterprise risk management project management, or related field. 

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Risk Management certification

EXPERIENCE:

1. Experience in a hospital environment

2. EPIC (EHR) experience

3. Experience with data analysis, trending, and/or dashboard development

4. Paralegal experience

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Provides project management coordination and support for projects and their activities including, but not limited to, determining the plan schedule of deadlines and project completion, developing action plans, and coordinates the implementation and completion in collaboration with appropriate internal and external parties. 

2. Develops and coordinates communication to all program stakeholders and other necessary individuals/groups. 

3. Develops, prepares, and analyzes various metrics to monitor improvements and/or opportunities as it relates to patient care, risk management, quality, and finance. 

4. In coordination with the Director, Risk Management, oversees the investigation, documentation, and oversite of visitor incidents.

5. Participates with the development and maintenance of key risk indicators.

6. Assists in the development of risk articles of interest for a Risk Management newsletter and/or safety alerts.

7. Coordinates the write off medical bills related to a significant event.

8. Assists with the development and coordination of medical error disclosure and second victim programs.

9. Assists with analyzing and identifying risk across all domains.

10. Assists with day-to-day activities of the Enterprise Risk Management (ERM) Program.

11. Provides back-up risk management coverage for risk on call, sickness and/or personal time off. 

12. Assists with the development and implementation of policies and procedures related to overall risk management practices.

13. Assists in the development and compilation of reports regarding key risks and mitigation plans for Executive Leadership and oversite committees.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Prolonged periods of sitting.

2. Some travel may be required.

3. Visual strain may be encountered in viewing computer screens, spreadsheets, and other written material. 

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Normal office environment. 

SKILLS AND ABILITIES:

1. Ability to assist with the development of analyses of results. 

2. Ability to develop and maintain positive relations within teams and external parties. 

3. Ability to communicate information regarding service, programs, areas of opportunity, and/or other information. 

4. Strong computer and organizational skills.

5. Ability to problem solve and make appropriate decisions.

6. Proficient in Microsoft Office software.

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

STJ St. Joseph's Hospital

Cost Center:

500 STJ Administration

Address:

1 Amalia Drive

Buckhannon

West Virginia

Equal Opportunity Employer

 

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.