Supervisor – Admin (Admin & Inventory Control)

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

1. Supervise daily administration: receiving confirmation (GRN), put-away confirmation, pick/shipment confirmation and all WMS ↔ JDE interface transactions; resolve interface errors and exceptions the same day.

2. Own the inventory-control program: plan and run daily cycle counts to reach 100% coverage every month, reconcile WMS vs ERP vs physical, investigate discrepancies, escalate repeat discrepancies to BP, and prepare the daily count report for BP management.

3. Plan, coordinate and lead the six-monthly wall-to-wall stock take with BP, including count teams, cut-off control, variance analysis and sign-off.

4. Control batch, shelf-life, expiry and BP 're-check date' data in WMS; ensure FIFO/FEFO allocation, quarantine of stock beyond re-check date, segregation of non-conforming (NC) stock and blocking of NC stock from dispatch.

5. Ensure complete and correct delivery documentation for every order: invoice extracted from BP ERP, certificate of analysis (COA), SDS/MSDS, dangerous-goods transport manifest, customs/free-zone documents and any customer-specific documents.

6. Manage returns, cancelled orders, invoice changes, credit notes (CN) and debit notes (DN) with BP customer service; maintain a return/claim log and close out each case.

7. Prepare and submit all reports required by BP: daily stock report (FG mandatory, consumables mandatory), batch/age-of-stock per order, consumables and pallet/stretch-film stock, KPI dashboards and monthly operations review pack.

8. Supervise HR-admin tasks for the site: time attendance, overtime, leave, shift roster records and new-hire onboarding paperwork in coordination with Toll HR.

9. Verify supplier bills, prepare monthly billing/invoice to BP on time, and supply cost and revenue data to the Warehouse Manager / Operations Manager for site P&L control.

10. Act as first point of contact for BP customer complaints on documentation/stock issues; log, respond, drive corrective and preventive action and report closure.

11. Maintain document control for site SOPs, work instructions, labels/label control forms and records in line with ISO 9001 and BP GSC Quality Standards (Appendix 6).

12. Coach, train and evaluate the admin and inventory team; cover critical tasks during absence; support WMS/EDI go-live, UAT and continuous improvement (Kaizen) initiatives.

What moves you?
 

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Thailand and be prepared to undertake pre-employment checks including a criminal history check and medical.