- Location
- Taguig City
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Go To Market
- Education
- Bachelor
- Source
- Lever
Description
About PayJoy
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
The Merchant Operations Supervisor is responsible to mentoring and guiding a team focused on improving processes and issues found to ensure a great customer (admin, merchant, and clerk) experience., included taking care of the admin/merchant/clerk (partners) onboarding process, identifying potential risks in current processes, and providing insights to stakeholders.
Skills
SQLMachine LearningData ScienceExcelCompliance
Benefits
100% Company Funded : Private Health Insurance for employee and immediate family20 days vacationPhone finance, Headphone, home office equipment and wellness perks.$2,000 USD annual Co-working Travel perk$2,000 USD annual Professional Development perkCatered Lunch