Security Officer Incident Dispatch

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Pay Rate

Job Description

As a Security Officer Incident Dispatch in Southlake, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer at a dynamic technology, media, and telecommunications location, you will monitor communications and access activity, coordinate responses to security-related incidents, support on-site personnel, and provide outstanding customer service. Your clear communication, attention to detail, and ability to use technology will help maintain an organized environment. Join Allied Universal, where agile, reliable, innovative teamwork and integrity put people first.

Position Type: Full Time

Pay Rate: $24.39 / Hour

Job Schedule:

DayTimeMon02:00 PM - 10:00 PMTue02:00 PM - 10:00 PMWed02:00 PM - 10:00 PMThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PM

What You'll Do:

• Provide customer service to clients by carrying out site-specific security-related procedures, dispatch protocols, and emergency response activities as appropriate.
• Monitor incoming calls, alarms, radio traffic, and electronic communications; prioritize and dispatch security-related personnel to incidents and service requests.
• Respond to incidents and critical situations in a calm, problem-solving manner, maintaining accurate communication with site contacts and responding personnel.
• Maintain detailed dispatch logs, incident records, and shift reports in accordance with site-specific policies.
• Conduct regular and random patrols of the business and perimeter as assigned, reporting observed security-related concerns through established communication channels.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• Access control and badge experience is preferred.
• A state, county, or city-issued security-related license is preferred.
• Comfortably using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.