Associate, Junior Broker & Administration

Ignite your potential. Impact what matters.

Hi, we're HUB–a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a difference. Where pushing ourselves forward helps us give more to others.

When you partner with us, you're at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you're ready for tomorrow.

The Opportunity

This is an entry-level opportunity for someone who wants to build a career in the insurance industry from the ground up. Based in our Yellowknife office, this role blends broker support with administrative and reception duties, making it a great fit for someone who is organized, client-focused, and ready to work toward their insurance license. You will work alongside experienced advisors and play a key role in keeping the branch running smoothly.

What You'll Do

• Support personal lines brokers with day-to-day service activities, including coverage inquiries, policy changes, renewals, and client documentation

• Provide backup broker support when the primary advisor is on vacation or leave

• Manage front-desk and reception duties, including greeting clients and handling incoming calls

• Maintain and monitor Data Control Reports, including Not Yet Renewed, Unbilled, In Process, PRBR Corrections, and Accounting Activities

• Enter client information, activities, and notes accurately into the brokerage management system

• Take and record claim information, submit to the insurance company, and flag to the appropriate team

• Assist with accounts receivable collection and management

• Participate in branch sales and marketing initiatives as directed

• Work toward obtaining your insurance license, with support from the team

What We're Looking For

• Working toward or open to obtaining a General Insurance license (NWT/Nunavut); existing Level 1 license is a strong asset

• Previous experience in a client-facing, administrative, or office support role

• Strong attention to detail and comfort working with data and reports

• Organized and able to manage multiple priorities in a branch environment

• Clear, professional communication with clients and colleagues

• Comfortable working independently while supporting a small team

Why Join HUB?

• An exceptional, welcoming, and inclusive company culture.

• Excellent compensation, benefits, RRSP match, referral incentives, and company perks.

• Work flexibility.

• Paid educational training and vast learning opportunities.

• Room for advancement and growth within the organization.

• Paid day off for your birthday – we want to celebrate you!

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

• Entrepreneurship: We encourage innovation and educated risk-taking.

• Integrity: We do the right thing every time.

• Teamwork: We work together to maximize results.

• Accountability: We measure and take responsibility for outcomes.

• Service: We serve clients, communities, and colleagues.

Ready to join HUB and build a career in a rapidly growing industry?  Apply today!

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.