Where compassion meets innovation and technology and our employees are family.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required.
• Develops, directs and determines the effectiveness of DHS General Orientation, which includes maintaining relationships and communication with presenters, updating content when needed, and overall coordination of orientation events.
• Works with Human Resources regarding DHS General Orientation training for new hires.
• Develops, directs and determines the effectives of DHS employee development programs.
• Assists DHS departments with developing training programs based on the needs of the organization.
• Assists with required annual regulatory training events.
• Travel frequently to DCH RGV and Satellite location to facilitate training programs as needed.
• Assesses learning needs of non-clinical and management staff using various methods.
• Studies current trends, new technology, new teaching methodologies through professional journals, seminars, conferences, professional societies.
• Demonstrates advanced knowledge in MS Office applications and can provide training on such applications.
• Organizes and develops training manuals, reference library, testing/evaluation procedures, visual aids and other educational materials.
• Demonstrates ability to operate equipment, projectors, audiovisual equipment, cameras, other equipment used in instruction and patient care.
• Develops, evaluates, reviews, revises and implements policies and procedures, goals and objectives in area of responsibility.
• Assists with the coordination of performance improvement activities.
• Assist with and implements special projects.
• Maintains training records and ensures documentation meets standards and regulations.
• Develops and coordinates conferences/seminars and programs; develops promotional materials and brochures.
• Serve as a non-clinical resource consultant.
• Participates in the maintenance of regulatory requirements, including all state, federal and JCAHO regulations related to the organization.
• Coordinates non-clinical training programs.
• Completes annual educational requirements.
• Maintains composure, effectiveness, and flexibility under pressure.
• Maintains utmost level of confidentiality at all times.
• Supports and carries out hospital policies and procedures.
• Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.

EDUCATION AND/OR EXPERIENCE:
Bachelor's degree from four-year college or university or one to two years of related experience
and/or training; or equivalent combination of education and experience.
Three (3) years' experience in adult education / training preferred.