Head of Client Development - Assurance

Application Deadline: 20 September 2026

Department: Business Development

Employment Type: Permanent

Location: Jersey/Guernsey

Description

Key Responsibilities

• Act as trusted point of contact and develop and maintain strong relationships with key stakeholders (including clients, prospective clients, and intermediaries).
• Identify and secure new business opportunities, while strengthening existing client relationships.
• Coordinate the development and management of the new business pipeline.
• Coordinate meetings, presentations and events to deepen stakeholder relationships and generate new business opportunities. 
• Oversee proposals, responses to RFPs, presentations, and targeted campaigns.  
• Maintain CRM accuracy for opportunities, forecasts, and client interactions.  
• Coordinate cross-functional teams for seamless client service. 
• Provide market insights to inform business strategy.
• Develop a broad understanding of the overall Group service proposition to enable opportunities for other non-Assurance Practices to be identified.

Skills, Knowledge and Expertise

• From industry, no prior formal client development/business development experience is required, but confident in engaging with senior people and building rapport.
• A solid understanding of Assurance Services’ delivery targeting the offshore Financial Services market (including TCSPs).
• Comfortable speaking to senior leaders and decision-makers - including C-suite and directors - across a variety of sectors, but primarily the Financial Services sector.
• Commercially aware and able to spot opportunities for client service enhancements as well as new business opportunities. 
• Positive attitude, resilient, and motivated by working in a fast-changing, high-energy, multi-disciplinary environment.
• Organised and detail-focused with strong administration and reporting abilities

• Client engagement and business development in professional or financial services.  
• Proven ability to secure and grow client relationships.  
• Experience working with senior leaders across multiple sectors.  
• Commercial awareness and proposal development skills. 
• Use of CRM systems to manage pipeline.

• Educated to A-Level/Diploma standard or equivalent.

• Lead client engagement - act as a trusted point of contact to C-suite executives, client directors, and key stakeholders.
• Develop growth opportunities - identify and pursue new business opportunities while deepening relationships with existing clients to maximise revenue potential.
• Translate needs into solutions - work with Assurance teams to design integrated Assurance solutions across the core business Practices to support client needs. 
• Shape proposals - craft compelling proposals and presentations to drive interest and win mandates.
• Manage the pipeline - take ownership of opportunities from identification through to closure, ensuring timely follow-up, progression and accurate administration.
• Ensure CRM accuracy - maintain our CRM (the single source of truth) with up-to-date records of all opportunities, client interactions and other key information.
• Orchestrate internal teams - work cross-functionally to ensure seamless client experiences, aligning resources from Corporate Communications, Account Management and service line and other technical specialists.
• Stay market-aware - provide market feedback, monitor industry trends, and remain up to date to inform client conversations.

Benefits

• Competitive salary
• Competitive annual leave
• Pension scheme
• Private health insurance
• Agile working
• Proactive learning environment
• Company-wide socials and team events
• Access to the latest technologies
• Access to technology leaders/technical specialists
• An environment to be yourself