Senior Manager, Operations

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ABOUT US (AND OUR EXCITING FUTURE)

About The Opportunity

The Senior Operations Manager is responsible for safety, leadership, and profitable operation of all allocated RPM (Reusable Packaging Management) Service Centers, as well as scoping, solutioning, costing, and implementation of new opportunities. The Senior Operations Manager is expected to build and develop a team of Service Center Managers that foster a positive team culture, ensure a safe work environment, meet customer and production expectations, and drive a continuous improvement mentality with all team members.

Key Duties and Responsibilities       

• Build, maintain, and develop a team of Service Center Managers that strive for excellence 

• Provide leadership across RPM by demonstrating ORBIS values and culture 

• Seamless day to day execution of operations throughout allocated Service Centers 

• Daily review of production metrics and KPI’s (production, labor hours/expense, parts per hour) 

• Monthly review of financial statements and expenses (labor/overtime, forklifts, equipment/facility repairs) 

• Evaluate and adjust operations as necessary to achieve customer expectations, production, and financial goals  

• Drive accountability to standard operating procedures throughout allocated Service Centers 

• Ensure best practice sharing throughout RPM by collaborating with other Senior Operations Managers, Regional Managers, and the Safety, Quality, and Human Resources teams 

• Perform site visits and audits of Service Centers to ensure safety, production, and quality requirements 

• Establish and maintain engaged and professional relationships with all allocated Customers 

• Develop with the team of Service Center Managers, a continuous improvement plan focusing on operational excellence, employee relations, and financial strategies 

• Review, evaluate and provide corrective action for direct reports on a predetermined and proactive basis 

• Motivate, train, and develop team members as part of succession planning and for future growth/opportunities 

• Consistently ensure adherence and accountability of ORBIS policies 

• Be a SME (subject matter expert) of RPM operations for Commercial (Sales & Marketing) for new opportunities 

• Working with Commercial, scope new opportunities through customer site visits and review of RFPs 

• Working with Customers, Commercial, Engineering, and vendors, solution out new opportunities including building, labor, equipment, and automation 

• Working with Finance and Commercial, cost model out new opportunities 

• When new opportunities are secured, plan, resource, and project manage the program’s implementation through to successful and profitable start up 

• Other duties as assigned 

Performance Measures and Outcomes

• Must pass company training programs to perform daily tasks.
• Must meet or exceed budget requirements.
• Must meet or exceed safety and quality requirements.

 

Education/Certification

Level Required

High School Diploma/GED

Must maintain Company approved Fork Lift Operator's Licenses.

Company Certification

This may include one or more different types of fork lifts.

 

Level Desired

Bachelor’s Degree

 

Work Experience

Required

• Minimum of 8 years direct oversight and management experience in a manufacturing or distribution environment with a proved track record of success and stability.

Desired

• Basic level of mechanical skills
• Experience overseeing multiple remote locations

 

Additional Knowledge, Skills, and Abilities

• Must be able to read/comprehend written and oral instructions in English; read and comprehend safety rules, operating and maintenance instructions, procedure manuals and product recipes/material identifications.
• Preferred core understanding and/or experience in supply chain related activities (i.e. transportation, reverse logistics, cleaning and sanitation, asset tracking).
• Proven understanding of safety and OSHA compliant processes.
• Superior leadership skills with proven ability to effectively manage and develop a diverse team of people, and facilitate effective cross-business synergies. (Bi-Lingual a plus)
• Intermediate financial knowledge sufficient to understand/build/manage financial budgets and statements.
• Trained and proficient utilizing LEAN Manufacturing practices and at least 3 years of LEAN, 5S and process improvement experience.

 

Travel Requirements

• 75% travel required to support the locations assigned within their region.
• Valid driver’s license required/Motor Vehicle Report Required

#ORBIS

#LI-CD1

 

               

Two companies, one vision.

Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe.

Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online.

Our ORBIS business believes there is a better way to optimize today’s supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. 

Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries. 

Come build an exciting, rewarding career with us, where you’ll have opportunities to grow. 

The possibilities are endless. The power is yours!

Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers.  All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.