Food & Beverage – Front of House Lead

Description

Job Title:                            Food & Beverage – Front of House Lead

Type of Position:             Full Time; Seasonal. Starts Oct/Nov, upon Ski Area opening. 

Schedule:                          Five days/week, includes weekends/holidays 

Pay:                                     $22.50 - $25.00/hr., based on skills and experience.

Application Due Date:   October 1, 2026

Come join our fun and fast paced Food and Beverage department where the love of food, work and play unite. Come join the Loveland family, one of the few remaining Family-owned ski areas.

Summary

The Front of House Lead works with the Front of House Supervisor and Food & Beverage Leadership team to provide exceptional guest service. The right candidate will lead Front of House staff in the fast-paced mountain F&B environment to ensure we exceed the expectations of our guests. They will assist with managing the Front of House staff which includes deployment, training, and general supervision, and holding team members accountable for upholding company standards and policies. They will ensure efficient Front of House restaurant operations, as well as maintain high productivity, quality, and guest-service standards. They will assist in overseeing the dining room, cashiers and the grab-and-go and retail food programs. They are responsible for ensuring the highest possible level of accuracy in cash handling. Every employee is responsible for providing a positive experience for our guests and employees, with safety and fun as our top priorities.

Essential Functions

• Assist with coordinating daily Front of the House restaurant operations to deliver superior service and maximize guest satisfaction;
• Lift/ Carry 25-50 lbs
• Fill in as cashier when needed, and continuously touching tables and getting to know guests while maintaining clean and well stocked dining areas;
• Respond efficiently and accurately to customer complaints;
• Monitor and ensure compliance with company and health department sanitation and safety regulations;
• Assists with opening and closing tasks and balances daily cash drawers and deposits while following the company cash handling policies and procedures;
• Organize and supervise Front of House shifts and monitor staff performance ensuring proper breaks and time clock use;
• Assist with employee training and implementation of company policies and procedures that ensure efficient Front of House operations;
• Other duties as assigned.

Requirements

• High School Diploma or Equivalent Education and/or Experience;
• At least 2 years in a food service establishment;
• Ability to successfully pass 7-year background screening;
• Possession of, or ability to obtain, ServSafe Food Protection Manager certificate;
• Ability to step in to perform all duties of any position in the F&B outlets at any time, flexibility to move between leader and line level responsibilities quickly;
• Ability to take initiative to resolve day-to-day operation issues;
• Proficiency in front of house restaurant operations, especially in high-volume establishments;
• Ability to stand for extended periods;
• Withstand extreme hot and cold temperatures as found in typical kitchen environments;
• Winter outdoor work may be required, i.e. snow shoveling, loading/unloading delivery trucks, etc.
• Computer skills required including, proficiency in Microsoft Office applications and typical business computer applications.
• Ability to communicate fluently in English- speak and understand verbal and written communications;
• Bi-lingual in Spanish preferred.
• Must have understanding of general health department regulations;
• Must be at least 18 years old.

What’s in it for You?  

• Free Loveland Employee Season Pass.
• Free or discounted skiing & riding at over 30 other ski areas (restrictions may apply)
• Immediate Family dependent passes or complimentary/discount lift tickets for family  and friends. 
• This position is eligible for Voluntary Limited, Accident, Hospital Care, and Critical illness plans.
• Accrued sick leave. 
• One shift meal provided daily on each day worked
• Check out the many additional PERKS of being in the Family by clicking here ! 

Why Loveland?

The Loveland experience is like no other. We have stayed true to the sport, our guests and our employees. Our experience is simple and straight forward. Our goal is for everyone to feel at home and to become a member of the Loveland family. Start your day at 10,800 feet, where an average of 400 inches of snow falls annually on 1800 skiable acres – all only 53 miles from Denver! Come join our family, share your passion for safety and the outdoors, and be a part of something special!