Area Manager – Workplace Operations

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

You'll be joining Real Estate and Workplace Strategy (REWS), the team that keeps Workday's physical spaces running safely, efficiently, and ready to support every business partner who walks through the door. We oversee facility operations across our global portfolio, balancing day-to-day service delivery with long-term investment and space planning decisions. What makes this team energizing is the variety and visibility of the work: no two days look the same, and the decisions we make directly shape how thousands of employees experience their workplace every day. You'll be part of a group that values strong partnerships, practical problem-solving, and a shared commitment to doing right by the people and facilities we support.

About the Role

Position Overview

The Workplace Operations Area Manager is responsible for overseeing the operations of assigned Workday Facilities to ensure safety, efficiency, compliance, and optimal resource use enabling our business partners to thrive. This role requires effective leadership, operational expertise, excellent communication & effective partnering with peer & support teams.  

Key Responsibilities

• Strategic Planning: In partnership with Manager, REWS Strategy Team and Sr. Workday Business Leaders at a facility, develop and implement facility management strategies, to include; Policies & Procedures, Goals, Facility Investment/Cost Strategies, Space Planning & Utilization Plans, Service Levels & Staffing Plans.

• Budget & Financial Management: Prepare, review, monitor, and control Facility Operation Budgets that effectively balance Corporate Objectives and the needs of each specific facility.

• Lease Management: (where applicable); Act as single point of contact for engagement with Property Landlord (or agents), to ensure effective use of leased space throughout the lease lifecycle and partner with REWS Real Estate Team to develop & execute optimal Lease Agreements.

• Operations: Ensure efficient provision of effective services & building operations that meet established SLAs and/or set expectations and that optimal engagement with peer functions (BT, Safety, Security, Project Delivery, P&P, etc.), support this outcome.  Ensure that all facility related issues are properly addressed and resolved in a timely and professional manner. Proactively develop improvement options for discussion.

• Safety & Compliance: Campion & Enforce adherence to Workday Safety, Health, Environmental, Security & Emergency Preparation & Response Programs / Policies / Procedures; including the performance of periodic inspections to validate adherence.  Ensure development of Corrective Actions as needed to close identified gaps. 

• Regulatory Adherence: Ensure compliance with applicable laws, accreditation standards, and industry regulations; including the performance of periodic inspections to validate adherence.  Ensure development of Corrective Actions as needed to close identified gaps. 

• Project Management: Oversee the direct development and/or execution of facility projects to meet set objectives – when called upon.  In partnership with Project Delivery Team, ensure development & execution of Capital Projects meet set objectives and are supportive of effective ongoing occupancy of the facility. 

• Performance Monitoring: Oversee facility vendor partner performance.  Develop & Monitor KPIs, compile reports, and analyze data to improve efficiency and service quality.  Ensure development of Corrective Actions as needed to close identified gaps. 

• Team Leadership: (as applicable) Recruit, train, motivate and mentor Team Members for success.  Monitor performance, develop professional development opportunities, conduct effective performance evaluations / discussions, and establish disciplinary/improvement actions as required. 

• Executive Reporting: Develop & provide routine and ad-hoc Operational Reports to Manager, REWS SLT & Sr. Business Leadership.

About You

Basic Qualifications

• 5+ years of related experience in facilities management, including experience across multiple countries or cultures

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field

• Track record of success in financial management and budgeting, team leadership, and operational oversight

• Demonstrated project management skills, with experience planning and overseeing facility or capital projects from start to finish

• Proven ability to build and sustain relationships with landlords, vendors, and cross-functional partners to achieve shared outcomes

Other Qualifications

• Strong interpersonal communication skills, with experience building trusted relationships across peer teams, vendors, and business partners

• Strong work management skills, including the ability to prioritize competing demands across multiple facilities or projects

• Certified Facility Manager (CFM), Facilities Management Professional (FMP), or a related credential is a plus

Work Environment

This role requires frequent on-site presence, travel to various facility locations, and the ability to work in fast-paced, high-pressure environments.

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.

Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.

If you require a reasonable accommodation, you may email [email protected], as far in advance as possible.

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