Director Facility Management

SUPERVISORY RESPONSIBILITIES

Regularly assigns work to other employees and supervises related activities. 

Makes final decisions on hiring employees; scheduling work hours of employees; evaluating performance of employees; handling employee grievances; employee training; granting time off; employee promotions; employee coaching; managing assistants and managing supervisors. 

Provides recommendations on employee salary increases; employee disciplinary actions and discharging employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES

TIME SPENT

25%

20%

20%

15%

10%

5%

5%

BUDGET RESPONSIBILITIES

This position reviews, approves for submission and presents department level budget along with a 5-year outlook.

PROJECT RESPONSIBILITIES

Initiates, communicates, reviews, approves project resources and communicates results of process improvement projects (most effective building design), technology projects (water conservation, solar energy) and capital development projects (new build based on capital and bond monies). Provides project resource allocation based on pre-approved resources for projects involving employee training and development.

ORAL COMMUNICATION DUTIES

This position trains colleagues, explains County procedures or processes, negotiates or persuades, conducts meetings, leads group discussions, responds to public inquiries and gives presentations.

WRITTEN COMMUNICATION DUTIES

This position creates or edits documents, internal memos, emails, guidelines, contracts, proposals, reports, formal letters, presentations and press releases.

INTERACTIONS WITH THE GENERAL PUBLIC

Interacts extensively with employees, customers, the general public, vendors, regulatory bodies, and other groups and/or individuals and Institutions over the telephone, by email, and/or in person.

INTERACTIONS SPECIFICALLY WITH CUSTOMERS

Continuously (More than 70% but less than 85% in a year)

MINIMUM EDUCATION REQUIRED

Bachelor’s Degree in Construction Management or related field; or equivalent combination of education, training, and experience.

MINIMUM YEARS OF DIRECTLY RELATED EXPERIENCE REQUIRED

Five (5) or more years of progressively responsible experience in facilities management, capital construction, or infrastructure operations, which may include a minimum of two (2) years in a supervisory or leadership role; or equivalent combination of education, training and experience. 

PROFESSIONAL CREDENTIALS REQUIRED/PREFERRED

A professional certification such as Certified Facility Manager (CFM), Facilities Management Professional (FMP), Certified Construction Manager (CCM), Project Management Professional (PMP), Certified Public Manager (CPM), or a similar credential in facilities management, capital project management, or public-sector leadership is preferred. Must possess and maintain a valid Driver’s License.

KNOWLEDGE REQUIRED

Working knowledge of areas such as building and construction; administration and management; heating, ventilation and air conditioning (HVAC); electrical systems; building codes and applicable Federal, State and Local laws and regulations; and public recreation or community-use facility operations. Familiarity with occupational health and safety principles and regulatory compliance; capital project planning, delivery or contract/procurement administration; preventive and asset lifecycle maintenance planning across multi-site facilities and land assets; and public-sector risk management or environmental considerations related to facility and land-based operations. General understanding of strategic and long-range planning principles, performance metrics or key performance indicators for facilities and capital programs, and structured problem-solving methods for resolving operational, budget or project challenges. 

SKILLS REQUIRED

Skill in providing leadership and direction to supervisors, professional staff and contracted service providers, such as administering service contracts, evaluating contractor performance, or aligning operational priorities with budget and risk management objectives. Skill in coordinating strategic maintenance and workforce initiatives across multi-site facilities and land assets, such as building effective working relationships with regulatory agencies, advisory committees, community partners or County leadership. Active learning; active listening; communicating diplomatically; customer service; problem solving, time management; evaluating systems and multi-tasking.

ABILITIES REQUIRED

Solve problems sensibly and swiftly; make sense of multiple, often complex sources of information; maintain focus and a calm demeanor in stressful situations; and weigh options, risks and benefits to reach sound decisions. Ability to translate regulatory, safety or compliance requirements into practical maintenance, capital delivery or contract administration practices; ability to provide leadership and hold staff and contracted service providers accountable for safety, reliability or project outcomes; and ability to represent the department effectively before the Board of Supervisors, regulatory agencies or community stakeholders. Ability to manage large-scale capital projects, set strategic priorities across the department's operational and capital portfolio, or translate County-wide strategic goals into actionable, measurable outcomes.

PHYSICAL DEMANDS

WORK ENVIRONMENT

Incumbents in this position routinely perform work in and around construction/maintenance work sites and maintenance and carpentry shops; standing, walking, driving, and lifting up to 75 pounds is involved.

SAFETY RISK EXPOSURE

Incumbents in this position may be exposed to stressful situations, difficult or emotional interactions with customers or stakeholders, and typical risks associated with visiting operational or construction environments. 

PROTECTIVE GEAR & SAFETY MANUALS

Incumbents in this position are required to follow all applicable safety policies and procedures. When visiting operational or project sites, may require appropriate personal protective equipment in accordance with site conditions and identified hazards.

CONSEQUENCES OF ERROR

Potential errors can result in property damage, individual injury, or loss of life.