Field Investigator

The pay range is $73,000.00 - $132,000.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

About us:

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.  

AP teams function to keep our guests, team and brand safe and secure and lead through crisis events. They

protect profitable sales by mitigating shortage risks, preventing, investigating and resolving theft and fraud to

ensure product is available for our guest.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career.

The role of a Market Investigator can provide you with the:

• Experience managing the identification and resolution of internal investigations

• Skills in external and internal investigations (identification, investigation and resolution)

• Skills using mobile, stationary and physical surveillance, and intelligence-led tactics to aid in the reduction of shortage; including Target’s video surveillance system

• Knowledge of criminal prosecution practices and expectations

As a Market Investigator no two days are ever the same, but a typical day will most likely include the following responsibilities:

Drive your business to grow sales

• Ensure the protection of Target team members, physical assets and corporate facilities – and increase

profitability by resolving theft and reducing shortage.

• Support a theft and shortage prevention and resolution culture to ensure product is in stock and available for our guests.

• Lead and close complex market or regional theft cases including Organized Retail Crime (ORC), fraud, brand and reputational issues.

• Develop and investigate major organized external and internal cases which may result in a significant loss to Target. Use methods of prevention, detection, investigation, resolution, and recovery.

• Lead cases that require specialized investigative tactics and all internal investigations that involve store management and AP cases.

Cultivate a guest-centric salesforce to drive sales and efficiency

• Build partnerships with industry organizations and benchmark the competition for trends and initiatives that are impacting the industry.

• Support and consult business partners on external investigations and store-level internal investigations, as needed. Provide hands on training of investigative tactics and coach and train field and store leaders on investigative interview tactics.

• Develop positive relationship with law enforcement agencies. Conduct major case operations, and act as liaison with law enforcement and retail industry.

• Partner with law enforcement, HQ, field and store AP teams to aggregate applicable investigations charges. Ensure all prosecution/referral of local theft and fraud investigations are completed to the highest possible level and when necessary, represent Target in court and legal proceedings.

• Identify all aspects of emerging theft opportunities, trends and cases within your market using reporting, trend analysis, and internal and external partners to initiate and investigate theft activity.

• Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.

All other duties based on business needs

About you:

• 4-year degree or equivalent experience

• 3+ years of retail assets protection/loss prevention or criminal justice experience

• Meet any state or local licensure and/or other legal requirements related to the position

• Experience and knowledge with internal and external theft investigations tactics and apprehending subjects

• Strong interpersonal skills

• Proven execution skills and ability to drive change

• Operate in an ambiguous and rapidly changing work environment

• Quickly adapt to changing priorities and tasks

• Work in high intensity situations with composure and ease

• Solution-based mindset with desire to uncover business gaps and solve problems

• Outstanding written and verbal communication skills

• Build strong working relationships with key partners

• Experience preventing and/or addressing organized retail crime

• Experience interviewing theft subjects

• Working knowledge of CCTV/DVR equipment and systems

• Must be able to travel within market area

This position may be considered for a Remote or Hybrid (known internally at Target as "Flex for Your Day") work arrangement based on Target's needs.  A Remote work arrangement means the team member works full-time from home or an alternate location that's not a Target location, does not have a desk at a Target location and may travel to HQ up to 4 times a year.  A Hybrid/Flex for Your Day work arrangement means the team member's core role may be performed either remote or onsite at a Target location depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target.

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_D

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [email protected]. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.