- Location
- Four Seasons Tunis, Tunisia
- Type
- Full-time
- Department
- Retail
- Closing date
- Today
- Source
- Workday
Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.About the role
Operations - Department Head - Plan, organize, control and direct the work of employees responsible for preparation of items ensuring superior quality and consistency.
What you will do
Lead and develop the bake and pastry team through effective coaching, mentoring, performance management, and succession planning, ensuring Four Seasons culture, values, and service standards are consistently upheld while driving the long-term strategic vision of the pastry operation.
Elevate pastry and bakery offerings by collaborating on menu planning and development, while ensuring exceptional preparation, presentation, consistency, and quality standards through hands-on leadership and culinary expertise.
Optimize operational performance by strategically managing labor costs, scheduling, budgeting, purchasing, and inventory controls to maximize efficiency, productivity, and profitability without compromising quality.
Champion food safety and excellence by maintaining the highest sanitation, hygiene, and workplace organization standards in compliance with Four Seasons policies and all local, state, and federal regulations.
Drive quality assurance and consistency by implementing robust control systems, establishing purchasing specifications, monitoring operational performance, and fostering a culture of craftsmanship, precision, and continuous improvement.
Foster collaboration and communication across departments by building strong partnerships with employees and managers, proactively addressing operational needs, and participating in key meetings to ensure seamless execution and guest satisfaction.
Model integrity and accountability by adhering to Four Seasons Category One and Category Two Work Rules, Standards of Conduct, and EmPact guidelines while promoting a culture of professionalism and ethical leadership.
Cultivate a positive and high-performing team environment by working collaboratively, professionally, and respectfully with colleagues and leaders, encouraging teamwork, innovation, and a shared commitment to excellence. (10%)
What you bring
Education : College degree preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required.
Experience: Five to seven years previous experience in multiple culinary/food & beverage department head positions specializing in pastry design and creation.
Skills and Abilities: Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
Requires ability to operate computer equipment and other food & beverage computer systems.
Requires the ability to operate and utilize culinary production equipment and tools.
Requires reading, writing and oral proficiency in the English language.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
Schedule & Hours:
full time.
