Supervisor, Maintenance - 1st Shift

There’s never been a better time to join NJM!  With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker’s compensation, automobile, and homeowner’s insurance in New Jersey. It is an exciting time to join NJM as we are expanding into other states.      

                                                                                                                                               Become a member of our team and you’ll be part of company who operates for the benefit of its policyholders and is committed to maintaining the highest levels of service.  Team members are offered a competitive compensation package and benefits including: a 401k plan, health coverage, a generous paid time off plan, and much more!  

The Facility Operations team is seeking a 1st Shift Maintenance Supervisor in their West Trenton, NJ location. The Maintenance Supervisor is responsible for the overall leadership, administration, and performance of the maintenance operation for their assigned facility. In addition to supervising maintenance personnel, this position regularly performs hands-on field work and works alongside maintenance staff to support the operation of facility infrastructure systems. This position directs maintenance personnel, coordinates facility operations, establishes facility priorities, manages contractors and vendors, and ensures the reliable operation of all facility infrastructure systems.

The Maintenance Supervisor is accountable for maintaining safe, compliant, efficient, and uninterrupted facility operations while driving employee development, operational excellence, and continuous improvement initiatives.

Essential Duties and Responsibilities: Essential functions of this job are listed below in order of priority. Reasonable accommodations may be made to enable individuals to perform the essential duties. Regular and predictable onsite attendance is an essential function of the job.

Leadership and Staff Management

• Supervise, coach, develop, and evaluate maintenance personnel.

• Establish work schedules, staffing plans, and daily priorities.

• Conduct performance reviews and support employee development plans.

• Promote a culture of safety, accountability, customer service, and teamwork.

• Ensure compliance with company policies and procedures.

Facility Operations Management

• Direct the operation and maintenance of HVAC, electrical, plumbing, fire protection, life safety, building automation, and emergency power systems.

• Ensure critical systems are maintained for maximum reliability and operational readiness.

• Establish maintenance standards, procedures, and performance metrics.

• Monitor work order completion, backlog, and preventive maintenance compliance.

Planning and Administration

• Develop maintenance schedules and preventive maintenance programs.

• Manage maintenance records, inspections, permits, and compliance documentation.

• Oversee inventory management and procurement of maintenance materials.

• Evaluate facility systems and recommend capital improvements and equipment replacement strategies.

Contractor and Vendor Management

• Manage maintenance service contracts and vendor relationships.

• Oversee contractor safety, quality, scheduling, and performance.

• Support facility projects through planning, coordination, and execution.

Budget and Continuous Improvement

• Assist in preparation and management of departmental budgets.

• Monitor operating expenses and identify cost-saving opportunities.

• Lead reliability improvement and operational efficiency initiatives.

• Develop recommendations for system improvements and infrastructure upgrades.

Emergency and Business Continuity Response

• Direct response to facility emergencies and operational incidents.

• Support business continuity and disaster recovery efforts.

• Ensure maintenance staff are trained and prepared for emergency situations.

Required Qualifications: Knowledge, skills & abilities, experience, minimum & desired education, certification and/or license requirements.

Minimum & Desired Education

• High School Diploma, GED, Trade School diploma, or equivalent technical training.

Experience

• Minimum 10 years of facility maintenance or building operations experience.

• Minimum 3 years of supervisory or team leadership experience.

Certifications and License Requirements

• New Jersey Low Pressure Boiler Operator License.

• Valid driver's license.

Knowledge, Skills, and Abilities

• Extensive knowledge of commercial building systems, including HVAC, electrical, plumbing, fire protection, emergency power, and building automation systems.

• Strong leadership, coaching, and employee development skills.

• Understanding of maintenance planning and reliability-centered maintenance principles.

• Knowledge of workplace safety regulations and facility compliance requirements.

• Experience managing contractors, vendors, and service agreements.

• Strong organizational, project management, and budgeting skills.

• Excellent verbal and written communication skills.

• Ability to work on-call, weekends, and during emergencies when required.

Preferred Qualifications:

• Associate degree in Facilities Management, Mechanical Systems, Engineering Technology, Construction Management, or related field; equivalent experience may be considered.

• Building Management System administration experience.

• Certified Facility Manager (CFM), FMP, SMA, or similar industry credential.

• Project management experience involving occupied commercial facilities.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

NJM reserves the right at any time to amend, add or delete any aspect of the job description for this position based on business needs

Compensation: Salary is commensurate with experience and credentials.

Pay Range: $83,741-$97,178