- Location
- Abu Dhabi, AE
- Type
- Full-time
- Department
- Retail
- Closing date
- Today
- Source
- iCIMS
Description
Overview
About The First Group Hospitality
The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specializing in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.
For more information, visit tfghospitality.com
Job Description
Lead and optimize TFG-F&B operations across the region, ensuring high standards of food quality, service, guest experience, profitability, and compliance. The role supports outlet openings, menu and recipe development, food-cost control, forecasting, reporting, and F&B projects in collaboration with Design, Construction, Marketing, and Operations teams. Other responsibilities include but not limited to:
- Monitor kitchen production, service standards, food quality, hygiene, and presentation.
- Manage menus, recipe manuals, recipe costing, pricing, and food-cost performance.
- Analyze operational results, prepare forecasts, and deliver regular reports.
- Coordinate promotions, events, functions, and outlet activities with F&B teams.
- Lead daily briefings, training, coaching, performance reviews, and team development.
- Support recruitment, scheduling, delegation, motivation, and disciplinary processes.
- Handle guest complaints professionally and ensure effective service recovery.
- Maintain equipment, fixed assets, inventories, maintenance, and safe working conditions.
- Support new outlet openings and ensure consistent implementation across the region.
- Maintain strong communication and relationships across departments.
Desired Skill & Expertise
- Strong knowledge of hotel, resort, and multi-outlet F&B operations.
- Excellent understanding of guest experience and service excellence.
- Knowledge of culinary standards, menu planning, recipe development, and food costing.
- Ability to analyze performance, manage budgets, forecast demand, and improve profitability.
- Strong leadership, delegation, coaching, and team-building skills.
- Ability to motivate diverse teams and develop talent at all levels.
- Effective communication, presentation, organization, and problem-solving skills.
- Experience working with Design, Construction, Marketing, and other project teams.
- Knowledge of hygiene, sanitation, health and safety, and UAE regulations.
- High level of professionalism, integrity, adaptability, and commercial awareness.
