- Location
- Athens
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Service
- Experience
- 1+ years
- Closing date
- Today
- Source
- CareersPage
Description
Brazilian Portuguese-Speaking Customer Support Agent
Work Model: On-site
Location: Athens, Greece
We are looking for a Brazilian Portuguese-speaking Agent to join our team and provide professional customer support in a dynamic, international environment.
Key Responsibilities:
- Provide high-quality customer support and resolve inquiries efficiently.
- Assist customers with B2C/B2B requests and technical issues.
- Apply strong critical thinking and problem-solving skills.
- Make accurate decisions while ensuring customer satisfaction.
- Follow company policies and procedures.
Requirements:
- Native-level or C1 fluency in Brazilian Portuguese.
- Strong English proficiency (B2/C1) for internal communication, training, and policy comprehension.
- 1–3 years of experience in BPO, customer support (B2C/B2B), or technical support.
- Experience in the gaming industry is a plus.
- Strong critical-thinking, decision-making, and problem-solving skills.
Join our team and take the next step in your career in Athens!
