Specialist Crisis Intervention ACT

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

Job Description:

General Description
The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The Crisis Intervention Specialist will work with an inter-disciplinary treatment team providing intensive, community-based crisis support services to consumers with developmental disabilities and co-occurring mental illness. This individual will provide therapeutic interventions to IDD individuals at risk of or actively in crisis, train their caregivers and staff, and advocate for their needs.

Essential Duties and Responsibilities
The essential functions listed here are representative of those that must be met to successfully perform the job:

-Collaborates with LIDDA to identify individuals at-risk of or actively in crisis.

-Completes in-depth biopsychosocial assessments for all consumers served to understand crisis behaviors and determine their needs.

-Creates crisis intervention plans outlining therapeutic interventions and supports needed by the consumer.

-Implements crisis intervention plans with the consumer, their caregivers, and support team members.

-Provides crisis support services (community-based intervention and training) to assigned caseload to support with stabilization and crisis prevention.

-Provides active crisis management services as need.
-Assists individuals and/or caregivers served in identifying and advocating for additional services and supports.

-Collaborates with LIDDA to connect individuals served with appropriate services and supports.

-Ensures planned services and supports are implemented and appropriately documented.
-Documents interactions and progress of consumers served thoroughly.

-Attends and documents all team meetings pertaining to their care.
-Provides consultation services for internal departments, schools, hospitals, criminal justice systems, external agencies, and day habilitation/vocational workshops as requested.

-Provides on-call crisis support per rotation schedule.
-Performs other duties as assigned.

Competencies
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job:

-Conduct job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards, and applicable state/federal laws.
-Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
-Self-motivated and able to work independently.
-Strong organizational and time management skills.
-Ability to communicate and collaborate with a variety of individuals, teams, and systems.
-Ability to record data neatly, coherently, accurately, timely, and objectively.
-Knowledge of laws, regulations, policies, and procedures related to the agency and all stakeholders.
-Creative service implementation processes designed to meet the needs of individuals served.
-Emergency/Crisis Intervention skills.
-Knowledge of issues and challenges relating to intellectual and developmental disabilities, including autism spectrum disorder.

Qualifications
Education and Experience:
-Masters or Doctorate Degree in the field of Psychology, Applied Behavior Analysis, Social Work, or other related field.
-One to three years of supervised experience in providing behavior services to individuals with intellectual and development disabilities.

Mathematical Skills:
-Basic math skills required.

Reasoning Ability:
-Ability to apply common sense understanding to carry out simple one or two-step instructions.

-Ability to deal with standardized situations with only occasional or no variables.

Computer Skills:
-Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
-Ability to utilize Internet for resources.


Certifications, Licenses, and Registrations:
-Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.
-Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.
-Valid license as a Psychologist, Board-Certified Behavior Analyst, Licensed Professional Counselor, Licensed Clinical Social Worker, or other clinical field preferred.

Benefits Information and Perks:

Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training, and an outstanding benefits package:

• Medical/Dental/Vision

• Paid Time Off

• Paid Holidays

• Employee Assistance Program

• Retirement Plan, including employer matching

• Health Savings Account, including employer matching

• Professional Development allowance up to $2000 per year

• Bilingual Stipend – 6% of the base salary

• Many other benefits

Equal Employment Opportunity/Affirmative Action Employer
Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No Recruitment Agencies Please