Assistant Director of Parking Services - Atlanta (Braves Stadium), Georgia

*Details*

• Full-Time
• Salary: $85,000 - $95,000 plus Bonus (DOE)
• Must be able to work days, nights, weekends, and holidays as directed
• Growth Opportunities
• Pay Activ – On-demand access to earned wages, get up to 50% of your earned wages

Benefits:

• 401(k) with Employer Match
• Medical, dental, vision – 3 plan options!

We are a PEOPLE FIRST company. We often say, “parking is our industry, but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”.  If you’re looking to join a growing company led by passionate people committed to being the best – contact us today! 

Truist Park is host to the 2021 World Champion Atlanta Braves which is found at The Battery Atlanta, a 2.25 million square-foot mixed-use development, located at the intersection of I-75 and I-285, offers an unmatched mix of boutique shopping, market-exclusive entertainment experiences, chef-driven restaurants, the Omni and Aloft Hotels, The Coca-Cola Roxy and 531 residences. The complex includes offices One Ballpark Center, Comcast’s regional headquarters; Two Ballpark Center, home to SPACES; Three Ballpark Center, which serves as Papa John’s global headquarters and TK Elevator’s North American headquarters; Four Ballpark Center, home to Southwire and DCO Commercial Floors, and Five Ballpark Center, home to Truist Securities Headquarters. Powered by Comcast’s all-fiber network and delivering multi-terabit capabilities, The Battery Atlanta has the highest-capacity network serving any mixed-use development in the nation.

Based in Atlanta since 1966, the Braves are the longest continuously operating franchise in Major League Baseball. Since 1991, Braves teams have earned two National League wild cards, 19 division championships, six National League pennants, and two World Series titles. Atlanta Braves games are telecast on Bally Sports South and Bally Sports Southeast. Radio broadcasts can be heard in Atlanta on 680 The Fan (AM) and regionally on the Atlanta Braves Radio Network.

LAZ has been the parking services vendor for The Atlanta Braves and Braves Development company since 2017 and provide the services below for their 8 Parking Decks, 11 surface lots, and 15 Third Party decks/lots totaling over 15,000 parking spaces!

The Spirit of the Position:

Our Assistant Director of Parking Services must be a highly motivated self-starter, capable of leading as many as 200 management, supervisory, maintenance, valet, and attendant employees at any time throughout the year. The Assistant Director of Parking Services supports the Director of Parking Services with a complete oversight of the daily operations of the department, provides leadership, and direction for the hourly associates in the most efficient and effective manner possible, while maintaining the company’s expected high-quality standards. They will address customer service needs, perform safety inspections, and train employees to service the parking and shuttle needs for The Battery Atlanta and The Atlanta Braves. The Atlanta Braves prefers someone who is seasoned in large event management, working throughout large organizations such as the Braves, managing the many needs of all stakeholders – internal and external.

Principal Job Duties:

• Handle Tenant relations throughout the property.
• Responsible for developing client relationships and business retention.
• Lead, direct, and develop a team of employees to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking’s culture as a guideline.
• Identifying high potential employees to support the organization’s continued growth.
• Organize and narrate parking management skills for Supervisors and hourly staff.
• Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.
• Daily, Weekly, Monthly, and Annual financial and operational reports as required.
• Managing, planning, scheduling, training, and directing the activities of Supervisors and Hourly staff.
• Work with vendors such as shuttles to ensure we are getting the best rate, and they are scheduled appropriately.
• Organize and manage the oversight of event operations within LAZ Parking.
• Monitor, review, and analyze the market rate structures.
• Implementation and completion of other projects, programs, and initiatives that may arise.
• Ensure all AP accounts are invoiced and paid promptly according to company guidelines.
• Build our “Never Ever Give Up” culture.
• Ensure compliance with loss prevention, claim reporting, quality assurance, labor laws and standard operating procedures.

Education: Bachelor's Degree or equivalent work experience.

Experience:

• 5+ years in Management role.
• Operations experience required.
• The Atlanta Braves prefers someone who is seasoned in large event management, working throughout large organizations such as the Braves, managing the many needs of all stakeholders – internal and external.
• P&L experience.
• Strong organizational skills.
• Proficient knowledge of Excel, Word, Power Point and General Microsoft Office Applications.

Skills:

• Ability to work independently and multi-task.
• Demonstrates a sense of urgency and timeliness/ability to meet deadlines.
• Strong customer service skills and abilities.
• Strong decision-making skills.
• Conflict resolution skills.
• Ability to be approachable and facilitate coaching conversations with employees and managers.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude)
• Ability to encourage open expressions of ideas and opinions.
• Excellent teambuilding and interpersonal skills.
• Ability to communicate professionally and effectively with all levels of the organization.
• Ability to interpret policies, procedures, and standard business practices.
• Ability to seek improvement and create an environment of idea sharing and creative problem solving.

Physical Demands:

• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 50 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.