- Location
- Pharr, TX
- Source
- Paylocity
Description
Description
SUMMARY
The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers.
FULL-TIME
ESSENTIAL DUTIES
- Greet customers in a timely, friendly and communicate to determine the nature of the mechanical problem.
- Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus.
- If additional work is needed, explain the details to the customers, including the additional cost and time consideration.
- Follow up progress of each repair order during the day. Contact customers by telephone regarding changes in the estimate or time promised. Record changes on repair order in approved fashion.
- Handle telephone inquiries regarding work in process & appointments and return phone calls promptly. Deliver vehicles to customers and answer any questions.
QUALIFICATIONS
- General knowledge of mechanical operations.
- Sales experience preferred.
- Excellent oral and written communication skills.
Requirements
Requirements
- Must have a valid Texas Driver’s license with an acceptable and safe driving record.
- Must be 21 years old or older.
- Must pass a drug test screening.
- Must pass a background check screening
Skills
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