Food & Beverage Manager

Description

Position Summary: The Food & Beverage Manager reports directly to the Assistant Clubhouse Manager and is responsible for overseeing the daily operations of all dining outlets. This role ensures the delivery of high-quality food and beverage service while maintaining operational efficiency, compliance with standards, and exceptional member & guest satisfaction. The Food & Beverage Manager supervises staff, coordinates service activities, and supports a positive and professional work environment. They are expected to lead by example and uphold the Club’s commitment to excellence, professionalism, and genuine hospitality.

Primary Duties and Responsibilities:  

· Engage with Club members and guests to ensure a consistently positive and memorable dining experience by upholding Club standards for food, service excellence, and quality 

· Ensure all food and beverage offerings consistently meet Club standards for quality, presentation, and taste 

· Develop and update menus in collaboration with culinary leadership to ensure variety, quality, and alignment with Club standards and member expectations

· Monitor and maintain restaurant cleanliness and sanitation standards in compliance with health and safety regulations 

· Provide ongoing coaching, training, and performance feedback to staff to support high levels of service 

· Empower employees to address guest concerns promptly and professionally. Additional manager-led recovery techniques should be applied when necessary to resolve issues and maintain service standards

· Maintain active communication between front-of-house and back-of-house operations 

· Complete annual performance reviews for line-level staff in partnership with the Assistant Clubhouse Manager 

· Ensure accurate record keeping and timely submission of end-of-shift and employee performance reports 

· Create and manage staff schedules, including tracking availability, ensuring proper shift coverage, and balancing the labor budget

· Oversee inventory control and ordering processes to maintain appropriate stock levels and minimize waste 

· Conduct interviews, recruit, and hire qualified team members to support departmental growth and staffing needs 

· Collaborate with the events team to coordinate and execute special events, private parties, and banquet functions 

· Stay current on industry trends and implement operational improvements as needed

· Execute other duties and special projects as assigned 

Requirements

· Minimum three years’ related experience and/or training; or equivalent combination of education and experience 

· Innovative problem-solver with strong multitasking abilities and a proactive leadership style

· Friendly, service-oriented, and able to work collaboratively across departments

· Excellent written and verbal communication skills with strong organizational skills and attention to detail

· Proficient in Microsoft Office Suite, POS, and financial reporting systems with the ability to learn new systems

· Physically capable of performing job duties, including standing, sitting, and lifting/moving items up to 25 pounds

· Willingness to work evenings, weekends, holidays, and on-call shifts as required