- Location
- Guadalajara, JAL
- Workplace
- Onsite
- Type
- Full-time
- Department
- Client Success Mexico
- Experience
- 2+ years
- Source
- Lever
Description
Who We Are
Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There’s never been a more exciting time to get on board with our rapidly growing team in Guadalajara, so read on to learn more and apply today!
Who We Want
While still performing foundational and MX cross-border and intermediate ops tasks, the Account Representative will focus on delivering value to our customers by managing accessorials, awarded lanes, offer management, and striving to increase committed capacity and deliver Operational Excellence through KPI management. You will work with management and your team to facilitate internal QBRs reviewing customer performance, identify opportunities for improvement, and collaborate on how to improve the customer experience. You must be detail-oriented and process-oriented, customer-obsessed, efficient, proactive, solutions-driven, and comfortable with effectively performing operational duties independently, as well as working collaboratively across our different departments.
Skills
FDA
Benefits
Take advantage of our benefits, including monthly grocery vouchers, vacation days, savings fund, medical insurance (including dental and vision plans), and more.Leave the suit and tie at home; our dress code is casual.Enjoy office-wide engagement activities, team events, happy hours, and more!Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you'll find cafes and a wide variety of local restaurants.Start your morning with free coffee!Maximize your wellness with free counseling sessions through our Employee Assistance ProgramGet paid to work with your friends through our Referral Program!
