2026 New College Grad: Technical Product Support (Undergrad ; Tempe, AZ)

What You’ll Do

As a Technical Product Support professional, you will help solve high-value customer problems by working closely with Applied’s Field Service team, engineering partners, and customers to troubleshoot technical issues and support product performance. In this role, you’ll serve as a critical link between onsite field execution and deeper technical problem-solving, helping drive timely resolution, strong customer support, and continuous learning across teams.

This role includes travel up to 40% of the time, as you will at times work onsite at Applied customer locations in support of troubleshooting, issue resolution, and cross-functional collaboration.

Role Responsibilities

• Partner with Field Service and engineering teams to troubleshoot and help resolve high-value customer issues
• Support technical problem-solving efforts by gathering information, reviewing data, and helping identify practical solutions
• Liaise across internal teams and customer stakeholders to improve coordination, communication, and issue resolution
• Work onsite with customers as needed to support Applied equipment performance and technical escalations
• Document findings, actions, and outcomes clearly to support continuity, learning, and follow-through
• Follow established procedures, task plans, and safety requirements while supporting technical and customer-facing work
• Professionally represent Applied Materials in customer interactions through a responsive, solutions-oriented approach
• Contribute to continuous improvement by surfacing recurring issues, support needs, and opportunities for better cross-functional alignment

Minimum Qualifications

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Manufacturing, or a related technical field
• Ability to analyze technical issues and support structured problem-solving
• Written and verbal communication skills strong enough to work across multiple disciplines and countries
• Willingness to travel up to 40% and work onsite at customer locations as needed (potential for international travel)

Preferred Qualifications

• Up to 1 year of experience, internship experience, or military technical training in technical support, field service, engineering support, or a related area
• Experience helping troubleshoot or resolve technical issues in a customer-facing or operations environment
• Ability to read and interpret electrical or mechanical schematics
• Familiarity with equipment support, diagnostics, or technical documentation
• Strong interpersonal skills and an ability to build trust across functions
• Experience using data to identify issues, track patterns, and support recommendations
• Basic knowledge of Microsoft Excel, Word, and PowerPoint
• Any project coordination or cross-functional support experience is beneficial

## Qualifications

### Education:

Bachelor's Degree

### Skills

### Certifications:

### Languages:

### Years of Experience:

1 - 2 Years

### Work Experience:

## Additional Information

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### Shift:

10-Day 8-Hr (United States of America)

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### Travel:

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### Relocation Eligible:

No

### Referral Payment Plan:

None

Salary Range:

$65,500.00 - $90,000.00

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.