Director of Nursing

Overview

The Director of Nursing provides strategic and operational leadership for nursing and medical operations across the organization. This role is responsible for ensuring high-quality patient care through effective workforce management, regulatory compliance, operational efficiency, and staff development. In partnership with clinical and administrative leadership, the Director supports consistent, compliant, and patient-centered care delivery across all sites in alignment with FQHC requirements and organizational goals.

Responsibilities

• Nursing Operations & Oversight
  • Provide leadership and supervision of all nursing and medical assistance staff.
  • Ensure clinical workflows, staffing models, and operational practices support safe and efficient patient care delivery.
  • Ensure nursing and medical assistant staff effectively support the clinics’ providers and other clinical team members in delivering high-quality, coordinated, and patient-centered care.
  • Standardize clinical processes, protocols, and workflows to promote consistency and quality across the organization.
  • Monitor clinical performance indicators and recommend operations improvements
  • Acts as primary nursing liaison between Advantage Care and outside agencies or partners as needed.
  • Coordinate and run daily medical team huddle.
• Regulatory Compliance & Quality
  • Ensure compliance with HRSE, NY DOH, OSHA, CDC, and other applicable federal and state regulations affecting nursing services.
  • Prepare clinical and other staff for audits, site visits, and inspections. Participate in corrective action planning as needed.
  • Maintain and update clinical policies, procedures, and documentation standards
  • Support organization quality improvement and risk management initiatives related to clinical services.
  • Uses root cause analysis to determine areas of opportunity to improve workflow and departmental growth.
  • Coordinate annual patient centered medical home application.
  • Oversee HEDIS measure tracking and reporting to Quality Assurance Committee and Health Plans.
• Staff Management & Development
  • Lead recruitment, onboarding, training, and retention strategies for nursing and medical assistant staff.
  • Oversee performance evaluations, coaching, corrective action, and disciplinary processes in collaboration with human resources.
  • Develop and implement education programs for all health center staff as needed.
  • Ensure appropriate staffing coverage based on patient volume and operational needs.
• Collaboration & Organizational Support
  • Partner with administrative leadership to align clinical operations with organizational objectives
  • Serve as a resource on nursing practice standards, workforce compliance, and operational processes
  • Contribute to strategic planning
  • Participate in leadership meetings, committee, and organizational initiatives as assigned
  • Participate in community outreach initiatives as developed by the Center as needed
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• Other Duties:
  • Perform other related duties as assigned in support of organizational operations and patient care objectives
  • Provides care in a non-judgmental, non-discriminatory manner that is sensitive to the patient’s and family’s diversity, preserving their autonomy, dignity, and rights
  • Maintains current competency in nursing specialty by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Flexibility to work in both health center locations as assigned.
  • May be required to conducts normal RN activities within scope of practices as needed:
    • Prepare exam rooms
    • Interview patients
    • Measure vital signs and record in EMR
    • Clean and sterilize instruments
    • Operate EKG and other diagnostic testing
    • Administer vaccinations as ordered by providers
    • Perform routine laboratory tests
    • FIT testing
    • Oversee/maintain logbooks for quality control
    • Perform medication and procedure prior authorization
    • Chronic Care Management
    • Pre-visit planning
    • ER/Hospital/Urgent Care Discharge planning, care coordination and transition of care
    • Utilize NYSIIS for immunization tracking/upload.
    • Oversee inventory and order medical supplies and materials

Qualifications

• Bachelor’s Degree in Nursing required
• 5 years of Supervisory experiences.
• Current license as Registered Professional Nurse in New York State.
• Minimum of 5 years of nursing experience including at least 5 years in a supervisory or administrativestrative capacity.
• Excellent verbal and written communication skills.
• Strong oral, written and organizational skills
• Proficient computer skills.
• Committed and effective team worker.
• Strong commitment to the provision of quality medical care for medically underserved individuals.
• Proven capacity to work productively in highly collaborative settings and to seek and synthesize input ut from multiple stakeholders.
• CPR certified.
• Knowledge of Public Health practices/procedures, HRSA regulations, federal regulations and EMR (ECW).
• Bi-lingual (English/Spanish), a plus.