Sales Order Processing Specialist

Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at accenture.com.

The Sales Order Processing Specialist is responsible for accurately processing customer sales orders from receipt through fulfillment. This role ensures timely order entry, validates pricing and product information, coordinates with internal teams, and provides excellent internal customer service throughout the order lifecycle. The ideal candidate is detail-oriented, organized, and able to work effectively in a fast-paced environment.

Key Responsibilities

• Receive, review, and process customer purchase orders accurately and efficiently.

• Verify order details, including pricing, product availability, quantities  and customer information.

• Enter and maintain orders within the order management system.

• Coordinate with Sales, Customer Service and Delivery  teams to ensure timely order fulfillment.

• Resolve order discrepancies and pricing issues

• Process order modifications

• Maintain accurate customer and product records.

• Ensure compliance with company policies, pricing guidelines, and contractual agreements.

• Prepare reports related to order volumes, fulfillment status, and service levels.

• Support month-end activities and documentation requirements.

• Identify opportunities to improve order processing efficiency and customer satisfaction.

Required Qualifications

• Associate or bachelor's degree preferred.

• 5+ years of experience in sales order processing, customer service, or order management.

• Proficiency in Microsoft Office, particularly Excel.

• Strong attention to detail and data accuracy.

• Excellent organizational and time management skills.

• Strong written and verbal communication skills.

• Ability to prioritize multiple tasks in a deadline-driven environment.

Preferred Qualifications

• Experience working in high volume order processing environment

• Familiarity with CRM systems such as Salesforce.

• Experience handling domestic and international orders.

Key Competencies

• Customer focus

• Attention to detail

• Problem-solving

• Analytical thinking

• Communication skills

• Team collaboration

• Time management

• Process improvement

• Adaptability

• Accuracy and accountability

Performance Measures

• Order accuracy rate

• Order processing turnaround time

• Error and rework rate

Working Conditions

• Office or hybrid work environment.

• Standard business hours, with occasional overtime during peak periods.

• Frequent use of ERP systems, CRM software, and Microsoft Office applications.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

 Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.