- Salary
- Up to $33k/mo
- Location
- Makati City, Metro Manila, PH
- Workplace
- Remote
- Type
- Full-time
- Department
- Marketing
- Experience
- 1+ years
- Source
- BetterTeam
Description
Join our team while working from the comfort of your home!
SOCIAL MEDIA VIRTUAL ASSISTANT
Salary package up to: PHP 32,500.00
*Must have own equipment, or willing to provide
Job Description:
- Handle and respond to email and phone communications professionally and in a timely manner.
- Coordinate meetings, appointments, and events with strong organizational skills and attention to detail.
- Maintain and regularly update contact lists and internal databases accurately.
- Manage spreadsheets while ensuring data accuracy and consistency across records.
- Oversee client calendars, resolve scheduling conflicts, and optimize time management.
- Conduct research and prepare clear, concise summaries of key findings.
- Prepare reports, presentations, and supporting documentation as needed.
- Respond promptly to administrative requests from internal team members.
- Serve as the primary point of contact for customer service inquiries and concerns.
- Manage multiple tasks and priorities efficiently to maintain productivity.
- Track project timelines and ensure deadlines are met consistently.
- Review deliverables to ensure quality standards and client expectations are achieved.
- Identify process gaps and recommend practical solutions for improvement.
- Analyze data and prepare reports to support informed business decisions.
- Assist in tracking performance metrics and supporting goal-setting initiatives.
- Compile, maintain, and present regular performance reports.
- Perform additional administrative duties and special projects as assigned.
Qualifications:
- MUST HAVE at least 1 year of experience in digital marketing, project coordination, or marketing campaign management.
- Familiarity with modern tools and platforms, including desktop sharing, cloud services, and CRM systems.
- Proficient in AI tools (e.g., ChatGPT, Sora, Midjourney, Lumen5, or similar).
- Knowledgeable in major social media platforms and their functionalities.
- Proficient in word processing and spreadsheet applications (e.g., Microsoft Office).
- Experience using online calendars and scheduling tools (e.g., Google Calendar).
- Strong communication skills across phone, email, and messaging platforms.
- Basic understanding of creative production (e.g., graphics and video content).
- Advanced computer proficiency and strong technical aptitude.
- Excellent time management and organizational skills.
- Ability to manage multiple projects and meet deadlines effectively.
- Strong focus, attention to detail, and ability to handle distractions.
- Flexible, adaptable, and open to evolving responsibilities.
- Collaborative team player with a proactive mindset.
Equipment requirement:
- Hardware: Laptop/Desktop (at least Core i3/Core i5 processor or any equivalent AMD processor) and 8 GB RAM.
- Headset: Computer headset with noise-cancelling feature.
- Internet connection: Wired connection; minimum of 10 Mbps.
- Software: Microsoft Office & PDF reader, Anydesk, GDrive, Skype.
So, why join us?
- Permanent work-from-home.
- Full-time and Long-term Employment.
- Basic Salary + Government-mandated benefits, Health benefits, leaves, bonuses, and other incentives.
- Salary will be based on: Skills, Attitude, Performance, and Attendance.
- Opportunity for regularization and promotion.
- US and Canadian clients.
- Shift: Graveyard Monday to Friday.
- Skills Assessment: 5 days.
WE LOOK FORWARD TO WORKING WITH YOU!
Skills
PHPCustomer Service
