- Location
- POL Krakow - Eng, Poland
- Type
- Full-time
- Seniority
- Director
- Experience
- 15+ years
- Source
- Workday
Description
Aptiv is hiring a Director, Global Trade Services, GBS who will be responsible for establishing, scaling, and leading Aptiv’s global Trade Services organization within Global Business Services (GBS). The role will build a centralized, compliant, and efficient service model for trade operations and compliance activities, enabling standardization, cost efficiency, and service excellence across the enterprise.
This role will lead the transition and establishment of operational trade activities into GBS and oversee a global service delivery model across key hubs, while ensuring strong alignment with Corporate Trade, Legal/Compliance, and the Business Units.
Global Trade Services Leadership
Establish and lead the global Trade Services organization within GBS, including organizational design, governance, and service delivery model
Build and lead a global, multi-location team across trade operations, compliance, and service enablement
Own overall service delivery performance, including customer satisfaction, quality, and compliance outcomes
Trade Operations & Compliance Execution
Deliver standardized, compliant, and scalable trade services globally: initial scope includes
- Import/export classification
- Origin determination and valuation support
- Duty reconciliation and customs payments
- Screening and export controls management
- Import/export operational support
Ensure strong controls, audit readiness, and adherence to global regulatory requirements
Support execution of trade compliance programs and remediation actions
Service Transition & Operating Model Delivery
Lead the identification, scoping, and transition of trade activities from Corporate Trade and Business Units into GBS
Define and implement the target operating model, including scope, roles, and responsibilities across GBS, Corporate Trade, and Business Units
Ensure structured, controlled transitions with minimal business disruption and clear accountability
Drive the establishment of standardized, end-to-end processes across trade services
Performance Management & Value Delivery
Define and govern KPIs, SLAs, and performance management frameworks
Drive delivery against cost, productivity, and service quality targets
Establish value tracking mechanisms aligned with business case objectives
Provide executive-level reporting on performance, risks, and opportunities
Stakeholder & Governance Management
Act as the primary interface between GBS, Corporate Trade, Legal/Compliance, and Business Units
Ensure alignment with enterprise trade strategy and governance frameworks
Support planning activities, including restructurings, expansions, and integration initiatives.
Required Skills
Bachelor’s degree in Business, Supply Chain, Finance, Law, or related field
15+ years of experience in global trade, customs, compliance, or international operations
Proven leadership experience in global operations, consulting, or service delivery environments
Deep expertise in trade compliance, import/export operations, and regulatory frameworks
Experience leading large-scale operating model changes, service transitions, or transformations
Strong stakeholder management and influencing skills across global, matrixed organizations
Preferred Skills
Experience establishing or leading operations/shared services
Familiarity with automation, analytics, and digital service delivery models
Industry experience in manufacturing, automotive, or global supply chain environments
Your Benefits at Aptiv:
Private health care (Signal Iduna) and Life insurance for you and your beloved ones
Well-Being Program that includes regular webinars, workshops, and networking events
Hybrid work (min. 47 days/yr of remote work, flexible working hours)
Employee Pension Plan paid by the employer (you get + 3,5% on each gross salary.
Access to sports groups and Multisport card
Apply today, and together let’s change tomorrow!
Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates
Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.
