Food Service Supervisor, Full-Time - Land's End Resort (Wage DOE & Benefits - Homer, AK)

Job Description

The Food Service Supervisor is a key leadership position directly responsible for the successful operation of food service activities including retail, quality improvement, sanitation and infection control. This position ensures client customer service satisfaction with efficient cost-effective management, meeting and exceeding stated expectations. They will also provide strong leadership to a team whose focus is exceptional service, exceptional quality and customer service.

 

This position will support the Land’s End Resort, a 117-room hotel, in Homer, AK.

Responsibilities

• Provides team leadership by ensuring cohesiveness at the unit and with the client.
• Directs daily food service operations in order to provide quality products operations including menu evaluation, planning, purchasing, inventory, receiving, food preparation and storage.
• Maintains and implements sanitary and food safety conditions and training to adhere to auditing procedures and statutory regulations.
• Accountable for the execution of product and service quality by maintaining highest level of delivery.
• Actively involved in daily operations, promotes and supports workplace diversity initiatives.
• Executes strategic plan by implementing short-term and long-term goals that align with the scope of services, mission, and values.
• Manages by providing positive and constructive feedback to employees in order to reward, coach, and motivate.
• Supervises day-to-day work activities, assigning and prioritizing activities, and monitoring operating standards.
• Establishes a safe work environment for employees by performing safety audits and inspections, conducting safety related training, and maintaining on-going communications with employees.
• Maintains kitchen and storage facilities to meet/exceed sanitary conditions.
• Provides direction to employees and independently determines and develops approach to solutions, work is reviewed periodically and ensures objectives have been met.
• Motivate and guide others to work hard by building a sense of teamwork and commitment including clearly communicating and reinforcing team goals, cooperation and excellence.
• Develop and administer schedules and performance evaluations.
• Responsible for the selection, orientation and training and development of employees, including initiating personnel actions, such as the hiring and termination of employees.
• Monitors internal quality assurance and food safety audit process including HACCP record keeping.
• This position is responsible for the supervision of staff.
• Other duties that are pertinent to the department or unit’s success also may be assigned.

Qualifications

• High school diploma or GED equivalent.
• Food Handler’s Card or ServSafe Certification contingent upon 30 days of hire.
• At least one (1) year of documented Food Service Supervisor experience in a restaurant, hotel, or hospital setting.
• A valid Driver’s License and an acceptable driving record for the past three (3) years to be eligible under NMS’ vehicle insurance policy.
• Contract requires employees to speak, understand, read and write English.
• Basic proficiency with Microsoft Office Suite applications: Word, Excel, PowerPoint, Outlook.

Preferred Qualifications

• Preference will be given to the candidate with a minimum of two (2) years of consecutive employment in a similar operation with comparable responsibilities.
• Associate’s degree in culinary arts or related field.

Working Conditions and Physical Requirements

Weather: Indoors: environmentally controlled; requires most or all work to be done inside.

Noise level: Moderate to loud.

Description of environment: This is a commercial kitchen in a hotel setting.

Physical requirements: Employee is required to lift and/or move up to 50 lbs. Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.

Travel: None

 

Competencies

NMS Core Values

Safety guides our behavior.

Honesty and integrity govern our activities.

Commitments made will be fulfilled.

All individuals are treated with dignity and respect.

The environment will be protected and sustained.