Maintenance Supervisor (Maintenance Operatives)

A successful university campus is about so much more than buildings. It’s about the environment, the atmosphere and the people – creating that sense of home that will help students feel safe, secure, and help them thrive.

Here at UPP we have a great opportunity for a Maintenance Supervisor to join our onsite team in Reading.

Managing and motivating a team of 10, you will effectively lead, plan and manage the site’s day-to-day maintenance function to provide an excellent service to all residents. The team looks after PPM, reactive, and life cycle maintenance for our student accommodation blocks, all in line with the Service Level Agreements.

This is a role where your managerial experience and expertise make a difference. You’ll lead by example, be encouraged to challenge how things are done, and develop the team’s technical capability to drive continuous improvement. If you enjoy being visible on site, solving problems, mentoring others and knowing that students rely on the standards you set every day, this is the ideal next role for you.

This is a permanent full-time position working 37.5 hours per week from 8.30am - 5.00pm Monday to Friday. The salary is £39,702 per annum.

Role responsibilities include:

• Ensure compliance with appropriate statutory and regulatory requirements
• Work with the Head of Maintenance on ensuring service standards are achieved in line with company Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs)
• Deliver the annual PPM programme of works through directly employed and sub-contracted staff, in a timely manner and within budget
• Manage our CAFM system, to include allocation of PPM tasks and maintain accurate records of breakdowns and maintenance repairs
• Manage directly employed maintenance staff to ensure service is effectively planned, achieved and continuously improved, including issuing of Permits-to-work where required.
• Plan staff resources and manage the Maintenance Team including monitoring training records, staff performance, leave requests, timehseets and abesnces.
• An understanding of Health and Safety and delivery of Toolbox Talks.
• Assist the Head of Maintenance in preparing and delivering the sinking fund programme of works
• Escalate any Health and Safety issues to the Compliance Manager and ensure any follow up actions are completed
• Participate in an on call rota, and work during student arrival and departure when required

We are looking for you to already have experience in managing and coaching a maintenance team in a similar environment along with:

• Knowledge of planned preventative maintenance regimes for all building elements – mechanical, electrical, public health and building fabric
• Knowledge of statutory compliance and a commitment to a safe and professional working culture
• Resilient and capable of managing competing priorities in a busy operational environment
• Effective written and verbal communication
• Strong leadership skills positively impacting on the wider team as a visual presence around the site.
• Good IT skills in a Microsoft Windows Environment

In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, training, two paid volunteering days each year, cycle to work scheme, store discounts, as well as discounts from a variety of top retailers, restaurants gyms and more.

Offers of employment are subject to satisfactory vetting, inclusive of employment referencing covering the past three years and you may be subject to additional vetting and barring checks to ensure your suitability for the role, which could include completing a basic DBS.

UPP welcome all applications and recognise the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents, and our university partners. 

We understand all disabilities, impairments and conditions are unique, so please advise us of any adjustments which would support you through our recruitment process and help you to thrive at work.

Our core values of Innovation, Sustainability, Community, Partnership and Respect, are fundamental to our culture and summarise what is important to our business and our people.

We are a team with energy, pace and passion; if that sounds like you, apply today.