Leadership Intern

At Muir Home Health, we believe that home healthcare is more than just a service – it’s a commitment to enhancing the quality of life of every individual we serve.  Nestled in the heart of the vibrant East Bay area of California, we are on a mission to revolutionize the way home health is perceived and delivered.

Muir Home Health is growing and looking for an empowering and transformative Director of Rehabilitation to join our team! As the Director of Rehab with Muir Home Health, you will have the opportunity to advance your career while receiving strong compensation and excellent benefits.

BENEFITS

• Competitive compensation
• Health, dental, vision, life, and disability insurance
• 401(k) plan with generous company match
• Critical illness benefit
• Paid time off
• Employee assistance program

Pay Rate: $25.00

Job Type: Part Time

Status: Intern/Temporary

JOB SUMMARY

The Operations Intern will gain hands-on experience supporting the day-to-day operations of a fast-paced home health and/or hospice agency. This role provides exposure to clinical operations, scheduling, intake, compliance, payroll support, clinical processes, and performance analytics. The internship is designed for individuals interested in healthcare operations, with a structured pathway toward future leadership opportunities within the organization.

DUTIES AND RESPSONSIBILITY

• Assist with daily agency operations including scheduling coordination, intake processing, and patient workflows.
• Support clinician assignment optimization and visit utilization tracking.
• Help maintain accurate employee and patient records across systems.
• Compile and analyze operational reports (productivity, census trends, visit frequencies, timeliness of care, etc.).
• Support tracking of key performance indicators (KPIs) for agency performance.
• Assist leaders with identifying workflow inefficiencies and improvement opportunities.
• Support audit readiness by ensuring documentation completeness and accuracy.
• Assist with onboarding documentation, regulatory compliance tasks, and data tracking.
• Partner with clinical leaders, HR, payroll, and intake teams to ensure seamless operations.
• Participate in team meetings and contribute insights and observations.
• Complete assigned operational improvement projects (e.g., workflow mapping, process improvement, employee engagement initiatives).
• Present findings and recommendations to leadership at the conclusion of the internship.
• Serve as a role model of our core values and mission, and unwavering adherence to agency policies, procedures, and best practices.
• Maintain confidentiality in accordance with HIPAA and all other established policies, procedures and standards of care.
• Perform other related duties and special projects assigned.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description.

JOB REQUIREMENTS

• Currently pursuing or recently completed a degree in Healthcare Administration, Business, Public Health, or a related field.
• Strong interest in healthcare operations, leadership, or administration.
• Highly organized with strong attention to detail.
• Analytical mindset with proficiency in Excel or data tracking tools preferred.
• Effective communication skills and ability to work in a team-oriented environment.
• Knowledge of computer and electronic medical records systems (EMR) preferred.
• Enthusiasm, passion for working with people, and an internal drive to improve the lives of patients in our care.
• Must have a valid driver’s license, current automobile insurance, and a safe driving record.
• Must consistently demonstrate autonomy, organization, efficient time management, confidence, flexibility and cooperation in performing job responsibilities.

PREFERRED KNOWLEDGE AND SKILLS

• Excellent critical thinking skills and organizational abilities.
• Exceptional written, oral, and interpersonal skills and the ability to effectively interface with all staff.
• Comfortable analyzing information and dealing with complexity.
• Quickly and effectively identify and resolve problematic situations.
• Able to handle confidential material in a reliable manner.
• Ability to perform several tasks concurrently with ease and professionalism.
• Ability to effectively prioritize workload in a fast-paced environment.
• Strong attention to detail and accuracy.
• Proficiency with Microsoft Office Suite.

WHY MUIR HOME HEALTH?

Muir Home Health is part of the Cornerstone Group with about 75 home health and hospice agencies throughout the country. While we are part of a large family, we operate as a local team. We understand we are nothing without great employees! It is through our team’s dedication to deliver life changing service that we become the “provider of choice” in the community that we serve. Join a culture of high performers who are on a mission to create the best Home Health agency in the East Bay!

What makes us unique? At Muir Home Health, we foster an environment where clinicians and staff members have an unprecedented level of freedom to create and implement the programs that will best serve their patients and communities. We operate with the Core Values of CAPLICO in mind:

• Celebration
• Accountability
• Passion for Learning
• Love One Another
• Intelligent Risk Taking
• Customer Second
• Ownership

We’d love to meet with you if you are passionate about creating the best Home Health agency in the East Bay!

Muir Home Health is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.