Receptionist-AHRC

Overview

Receptionist- Freeport location per diem. The Receptionist is responsible for ensuring that employees, program participants, visitors and vendors are appropriately screened  when entering Freeport building. Qualifications: High School Diploma or Equivalent preferred Prior experience answering a multi-line telephone and directing calls required Excellent communication skills, friendly and polite demeanor and ability to follow directions required Must have strong communication skills and the ability to handle and respond to difficult situations and conversations Primary duties and responsibilities include but not limited to: Ask screening questions of employees, program participant, visitor and vendors Ensure that every employee, participant, visitor, and vendor has proper face covering, if not, provide them with one Follow CDC guidelines to determine if an individual is clear to enter the facility Escalate any failed pre-screening or temperatures checks to nursing staff and management Record all temperature entries into logbook and excel spreadsheet on the computer Email temperature log at the end of every shift to nurse and office manager Notify office manager when running low on PPE and sanitizing supplies Promote effective communication between the agency and the public by answering caller inquiries and connecting telephone calls as requested Answer caller inquiries or assist caller in contacting appropriate individual by forwarding call, placing call on hold, or taking a message, in order to facilitate communication between the agency and the public Promote effective communication within the agency through use of paging system as requested Retrieve messages from the overnight voice mail tape and distribute messages to the various individuals Assist visitors by checking ID, authorizing a guest pass, and contacting pertinent staff to facilitate guests' visit Assist program participants by guiding them to proper areas to locate their hub site to ensure they reach correct destination Keep reception area neat and clean sanitizing daily Provide clerical assistance to the Employment Services Department when requested Perform additional duties as requested by Office Manager