- Location
- Manila, Manulife Business Processing Services, Philippines
- Type
- Full-time
- Experience
- 3+ years
- Closing date
- Today
- Source
- Workday
Description
In this role, you will play a key part in ensuring the accurate and timely processing of trades, corporate actions, and reconciliations, supporting critical investment operations. You’ll help maintain data integrity and contribute to reliable reporting that enables informed business decisions.
This role offers strong exposure to global financial markets, collaboration with cross-functional teams, and opportunities to build expertise in automation, analytics, and process improvement—making it an excellent opportunity to grow your career in investment operations.
Position Responsibilities:
• Diligently work with clients to obtain timely responses and/or elections from fund managers
• Ensure accurate and timely submission of client instructions, validating acceptance by custodian banks
• Verify entitlements with custodian banks for daily corporate action events and ensure proper execution
• Process trades, corporate actions, and cash/stock transactions accurately within established timelines
• Review reconciliation discrepancies, manage trade exceptions, and implement corrective adjustments
• Act as a liaison between onshore teams and proxy vendors
• Provide periodic reports to business units and clients as required
• Maintain clear and concise documentation aligned with existing processes and controls
• Support team initiatives, including cross-training and industry-specific learning programs
• Identify workflow gaps and initiate process improvements and control enhancements
• Mentor junior associates through training sessions and development of reference materials
• Participate in service calls with internal stakeholders and clients
• Stay updated on securities industry developments and market best practices
Required Qualifications:
• 3–5 years of experience in investment operations or related functions (e.g., reconciliations, asset servicing, settlements, onboarding, or static data)
• 3–5 years of experience using data visualization, workflow automation, business intelligence tools, or similar platforms
• Bachelor’s degree in Business Administration, Finance, Computer Science, Data Analytics, Information Technology, or a related field
• Strong analytical skills with intermediate to advanced proficiency in MS Office
• Experience with MS Power Platform tools; exposure to process improvement initiatives is a plus
• Basic knowledge of investment/financial products
• Basic understanding of database management and SQL is an advantage
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Working Arrangement
