Facility Operations (PT)

Description

The Facility Operations team is responsible for overseeing specific areas of the complex including, turf fields, courts, and multi-purpose areas to ensure organization and guest satisfaction. Working at the front desk checking in members and assisting with payments and phone calls, while also being capable of handling a fast-paced environment out on the floor.

Schedule: Evening and weekends preferred.

Benefits

Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.

As a Part-Time team member of the Nook, you will enjoy:

• Free individual membership to our massive 65,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
• 1.5x your hourly rate of pay for holiday hours worked
• 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
• 35% off all Nook apparel
• Free child watch (3 hour increments)
• Discounts on birthday parties, personal training, event space rental, and more!
• Discounts at participating local restaurants and businesses

Essential Job Functions

• Set-up and tear-down of all event areas - Sports and Banquets
• Transport athletic equipment to and from storage areas
• Greet and check in all event participants
• Enforce all complex policies including court and field safety
• Ensure all event areas are transitioned at the appropriate times
• Document and submit a shift report during each shift to maintain accuracy, safety and communication
• Resetting and sanitizing all event spaces and surfaces
• Assisting with maintaining inventory
• Review daily event schedule at start of each shift
• Serve as Event Coordinator for designated events
• Assist with snow removal on the property when needed
• Other duties as assigned

Basic Qualifications

• 18 years of age or older
• Dependable transportation to and from work
• Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
• Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
• Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed
• Authorized to work in the United States
• Previous guest service/customer service experience in a fast-paced environment a plus
• Highly dependable with a history of consistent attendance and punctuality
• Brings integrity to every interaction, takes initiative to jump in where needed, lifts up teammates to win together, and creates an environment where positivity and kindness shape every guest experience. If that sounds like you, learn more about joining our team on our careers page.