Room Attendant

Department: Housekeeping

Employment Type: Full Time

Location: Mountain View, California

Compensation: $24.50 / hour

Description

Key Responsibilities

• Cleans and sanitizes guest rooms and bathrooms to Ameswell’s standards, including fixtures, showers, tubs, and flooring
• Changes linens, remakes beds, and replaces towels and bathroom amenities
• Dusts and polishes furniture and realigns it to the floor plan; vacuums and sweeps flooring
• Cleans interior windows, closets, and door tracks, removing dust and debris
• Empties trash and restocks supplies, carts, and bathrobes as needed
• Performs rotation and deep-cleaning duties as required
• Delivers and retrieves loaned items for guests, and checks and secures rooms\
• Updates room status on the assignment sheet and restocks the cart at the end of shift
• Reports guest or employee concerns, and any maintenance or repair needs, to the Manager immediately
• Stays familiar with hotel services and local attractions to answer guest questions accurately
• Follows standard operating procedures and maintains a clean, organized, and safe work area
• Performs other duties as assigned

Skills, Knowledge and Expertise

• High school diploma or equivalent preferred
• Familiarity with sanitation, cleaning, and safety standards
• Comfortable working independently, staying self-motivated while meeting deadlines and high standards
• Flexibility to work varying shifts, including holidays and weekends
• Respectful, discreet, and detail-oriented with guests, coworkers, and property

Benefits

• Medical, dental, and vision insurance
• Short-term and long-term disability insurance
• Term life insurance
• Paid Time Off (PTO) including Sick Hours
• 401(k) retirement plan, effective from date of hire
• Hotel and F&B outlet discounts
• Wellness incentives through Class Pass
• Referral bonus program