Director, External Communications

Xometry is hiring a Director of External Communications to run the engine behind its earned media and external storytelling. Working under the VP, Communications, you turn the corporate narrative into a steady cadence of announcements, proactive pitches and thought leadership that cuts through a crowded, competitive media landscape. As a new role on a team that is being rebuilt, you are both a builder and a doer: you shape the program and write the work.

How You’ll Contribute:

• Earned media program. Own the proactive media plan and its execution across business, financial, tech and trade press: company and product announcements, pitches, data-driven stories and reporter relationships. Hold a high bar for what is worth pitching.
• Narrative in action. Apply the VP's message house to every external touchpoint so announcements, bylines and spokesperson content stay consistent and on message.
• Technical and product storytelling. Work with Product and Engineering to track the roadmap and turn AI, platform and marketplace developments into accurate, credible stories with clear proof points.
• Agency leadership. Manage the PR agency day to day, set outcome-based KPIs (quality coverage, share of voice, message pull-through) and own the external communications budget.
• Executive and spokesperson support. Draft bylines, speaking submissions and media briefing materials for the CEO, CTO and other leaders under the VP's direction, and prepare them for interviews.
• Public-company discipline. Partner with Investor Relations, Finance and Legal so external content and announcements meet disclosure standards. Investor Relations leads investor materials.
• Issues monitoring. Track coverage and emerging issues, escalate early to the VP, and support response execution.

What You'll Bring to Xometry:

• One message house in daily use across CEO remarks, CTO and product announcements, investor materials and internal communications.
• A rolling communications plan tied to clear business milestones that adapts as priorities shift, with CEO and executive prep running on a predictable cadence and minimal rework.
• Measurable gains in earned coverage quality (top-tier pull-through, share of voice against named competitors), with targets agreed in the first 90 days.
• Core team hired and in place with clear ownership across external, executive and internal communications, and agency scope and KPIs set around outcomes.
• 10+ years in corporate communications or public relations, with a track record of winning earned media in a competitive category.
• Technology company and B2B background; marketplace, manufacturing or public-company exposure preferred.
• Established relationships with business, tech and trade press.
• Exceptional writer with a strong portfolio of announcements, bylines and narrative work.
• Ability to translate complex technical subjects (AI, software, marketplace dynamics) for non-technical audiences.
• Experience managing PR agencies, KPIs and budgets, and working with Investor Relations, Finance and Legal in a public-company setting.
• Builder mindset: comfortable in a lean, fast-moving team and fluent with AI-enabled workflows.

Preferred

• Exposure to manufacturing, industrial or supply chain markets, or regulated industries.
• Fluency with AI-enabled communications workflows and modern media measurement tools.
• Experience working across distributed, global teams.

The estimated base salary range for new hires into this role is $150,000-175,000 annually + bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

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