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Senior Analyst, Customer Installation Support

Stryker is one of the

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Salary
$70k – $111k
Location
Michigan, Portage 1941 Stryker Way, United States of America · New Jersey, Virtual Address · Michigan, Virtual Address · Colorado, Denver Surrounding Virtual Address · Texas, Virtual Address
Workplace
Remote
Type
Full-time
Department
Customer Service
Seniority
Senior
Experience
4+ years
Education
Bachelor
Visa
Not sponsored
Closing date
Today
Source
Workday

Description

Work Flexibility: Remote or Hybrid or Onsite

At Stryker, our Senior Analyst, Customer Installation Support role plays a critical part in delivering successful customer installations by coordinating resources, driving project execution, and improving operational processes. You'll have the opportunity to lead complex projects, collaborate across teams, and make a measurable impact on customer satisfaction and operational efficiency.


What You Will Do

  • Lead customer installation projects from initiation through final implementation, ensuring alignment with project objectives, timelines, and customer expectations.
  • Develop comprehensive project plans that define scope, resource requirements, costs, regulatory considerations, and measurable outcomes.
  • Manage project schedules, budgets, and scope changes while maintaining accurate documentation and ensuring successful project completion.
  • Identify project risks, assumptions, and constraints, implementing solutions to minimize disruptions and maintain project progress.
  • Collaborate with cross-functional teams and stakeholders to coordinate resources, resolve challenges, and ensure alignment throughout project execution.
  • Analyze project performance metrics to identify trends, measure results, and drive data-informed decisions.
  • Improve installation processes by developing standardized workflows, implementing efficiencies, and supporting continuous improvement initiatives.
  • Guide project teams through training, mentoring, and prioritization of deliverables to support productivity, accountability, and timely execution.

 

Must be legally authorized to work in the U.S. and not require employment-based sponsorship now or in the future.

 

What You Will Need

Required Qualifications

  • Bachelor's degree or Associates Degree with a minimum 4 years of relevant work experience or high school diploma/GED with a minimum 6 years of relevant work experience.
  • Minimum 2 years of additional relevant work experience beyond the applicable minimum experience requirement.

Preferred Qualifications

  • Foundational knowledge of project management principles, methodologies, and processes.

​​ 

  

 

United States of America Pay Ranges:

  • USN: $69,500 - $110,900 USD Annual
  • US5: $73,000 - $116,400 USD Annual
  • US10: $76,500 - $122,000 USD Annual
  • US15: $79,900 - $127,500 USD Annual
  • US20: $83,400 - $133,100 USD Annual
  • US30: $90,400 - $144,200 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.

  

 

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Skills

Project Management

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