Director, International Quality Strategy Lead - The McDonald’s Division

Job Description Summary:

This role within The McDonald’s Division (TMD) helps ensure Coca‑Cola delivers consistent beverage quality across international markets through strategic quality leadership, operational problem-solving, and targeted use and development of digital tools. The role partners closely with Operating Units, bottlers, McDonald’s teams, and cross-functional stakeholders to proactively identify risks, strengthen quality systems, improve execution, and drive continuous improvement.

The position is intended to be hands-on and action-oriented – focused on solving quality challenges, improving operational performance, and enabling smarter decision-making. While the role will leverage digital tools, analytics, and automation where appropriate, primary accountability centers on quality strategy, quality execution, and operational improvement.

Can be based in Belgium or Dublin.

Key Responsibilities

1. Drive Global Quality Strategy & Problem Solving

• Support development and execution of the international beverage quality strategy aligned to global quality priorities and long-term business objectives
• Identify emerging quality risks and develop practical mitigation plans with regional teams
• Partner with Operating Units, bottlers, and customer teams to strengthen quality performance and execution consistency
• Lead cross-functional problem solving on critical or recurring quality issues
• Translate strategic priorities into actionable plans that drive measurable quality improvements
• Position Coca‑Cola as a trusted partner and leader in beverage quality and operational excellence

2. Lead Quality Initiatives & Continuous Improvement

• Design and implement global and regional quality initiatives that improve beverage quality, customer experience, and operational consistency
• Support global quality programs and continuous improvement initiatives across international markets
• Help identify root causes of recurring quality issues and implement sustainable corrective actions
• Drive standardization and best-practice sharing across regions to improve consistency and operational performance
• Partner with teams to ensure compliance with Coca‑Cola, customer, and local regulatory quality standards
• Support capability building and disciplined execution to strengthen long-term quality performance across the system

3. Enable Smarter Quality Management Through Data & Digital Tools

• Partner with digital and analytics teams to integrate quality priorities into existing tools and systems
• Leverage data, insights, and performance metrics to identify trends, track progress, uncover root causes, and support decision-making
• Support development of dashboards, reporting, and predictive insights that improve visibility to quality risks and operational trends
• Help automate and simplify quality reporting and tracking processes where it improves efficiency and decision-making
• Use data and analytics to support proactive quality management and operational improvements
• Develop quality impact modeling to evaluate how changes in formula, ingredients, temperature, equipment, or process conditions may affect product quality across markets

4. Collaborate Across the System

• Partner closely with Global Quality, ISCOPS, bottlers, McDonald’s, and regional teams to align priorities and execution
• Collaborate with innovation, technical, and equipment teams to support implementation of new dispensing equipment, services, and quality-enhancing solutions
• Act as a connector between strategic priorities and operational implementation
• Build strong cross-functional relationships to accelerate issue resolution and drive consistent quality outcomes globally

Success Profile

• Strategic thinker who can translate priorities into practical execution
• Strong problem solver with the ability to work across functions and influence teams
• Hands-on approach with a focus on delivering results, not just managing governance processes
• 10 years experience in quality, manufacturing, food & beverage, or operational excellence environments required
• Comfortable using data, analytics, and digital tools to support decision-making and continuous improvement without owning enterprise digital transformation programs
• Bachelors degree required; advanced degree preferred.

Skills:

Syndicated Research

Location(s):

Belgium

City/Cities:

Brussels

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

November 20, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.