- Salary
- $24+
- Location
- 1575 Cambridge Street Cambridge (Spaulding Rehabilitation Hospital Cambridge Main Building), United States of America
- Workplace
- Onsite
- Type
- Full-time
- Department
- Healthcare
- Education
- Bachelor
- Source
- Workday
Description
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
SummaryProvide both clinical and administrative duties to support the care and safety of the outpatient physician practice. Assist physicians with patient care activities and maintains cleanliness and inventory of clinical treatment areas. Assist with coordinating administrative aspects of outpatient center including scheduling and pre-registering patients, ordering and maintaining charts and interacting with patients, families, physicians and colleagues in a courteous, friendly and efficient manner. Demonstrate evidence of advanced operational knowledge, teaching and professional involvement, and outpatient center marketing and community involvement for Advanced Medical Service Associate role.
Does this position require Patient Care? No
Essential Functions
-Patients are checked in, use computer systems ensuring that medical staffs are notified and ensure accuracy of patient information is communicated according to center guidelines.
-Transfer of patients from reception to the clinical treatment area is facilitated according to center guidelines including vital signs and medication reconciliation.
-Exam room is prepared and physicians are assisted with special procedures per center standards.
-Processing of the physician charges is completed per center guidelines; ensuring diagnostic coding is completed to meet established timeframes.
-Physician orders are transcribed for lab, radiological studies, and outside tests; patient instructions are provided and the ordering physician is notified of the results.
-Accurate communication is provided to patients as directed by physicians.
-Patient appointments are scheduled, canceled and rescheduled as requested by patients and/or physicians.
-Physician clinical treatment areas are prepared and kept clean and safe per center guidelines.
-Administrative duties such as answering the phone, supporting insurance requirements processes, photocopying, typing, faxing, inventory of supplies, sorting mail and handling other administrative duties are completed per center guidelines.
-Interviews with prospective patients, families and referral sources are completed per established guidelines.
-Additional department, organization, or network activities are completed per established objectives.
-Spaulding Rehabilitation Organizational Values of Innovation, Collaboration, Accountability, Respect, and Excellence are upheld.
Qualifications
Additional Job Details (if applicable)
Physical Requirements
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$ - $24.94/Hourly
Grade
3
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.