Senior Coordinator, Alumni Relations and Community Partnerships

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Posting Reason:

Replacement of a regular position

Job Type:

Employee

Anticipated Duration in Months (for contracts and temporary assignments):

N/A

Job Family:

Advancement and Alumni Relations

# of Open Positions:

1

Faculty/Service - Department:

Telfer School of Management

Campus:

Main Campus

Union Affiliation:

SSUO

Date Posted (YYYY/MM/DD):

2026/10/01

Applications must be received BEFORE (YYYY/MM/DD):

2026/10/12

Hours per week:

35

Salary Grade:

SSUO Grade 08

Salary Range:

$68,149.00 - $86,083.00

About the Telfer School of Management

The Telfer School of Management at the University of Ottawa is located in the heart of Ottawa and is the proud academic home of some 4,300 students,200 faculty members, over 100 staff members, and over 30,000 alumni.
At Telfer, everything we do from teaching to research, to policy advice is firmly aligned with helping Canada reach its potential. We believe that better business practice means a better Canada and that a better Canada means a better world.

Position Purpose

Reporting to the Director, Alumni Engagement and Community Partnerships, the incumbent provides operational coordination, systems support, and process oversight for alumni, community partner, and sponsorship-supported engagement activity.

The Senior Coordinator supports the effective delivery of engagement initiatives by ensuring that requests, sponsorship-related actions, and engagement outcomes are logged, coordinated, tracked, and stewarded consistently. The role focuses on intake coordination, workflow management, data integrity, reporting, briefing preparation, sponsorship process support, and recognition follow-through—enabling relationship managers and project leads to focus on strategy, delivery, and relationship-building.

The role manages the administrative, logistical, and systems-related components of engagement and sponsorship processes, including intake, documentation, tracking, recognition, and stewardship support, while ensuring alignment with faculty priorities and institutional standards. The role does not involve solicitation, pitching, or negotiation.

In this role, your responsibilities will include:

• In collaboration with the Director, Alumni Engagement and Community Partnerships, coordinates operational processes that support alumni and community partner engagement, ensuring activities are tracked, documented, and aligned with faculty priorities.
• Coordinates and drafts sponsorship agreements and proposal templates, while ensuring stewardship commitments are activated and documented.
• Manages and monitors engagement pipeline stages and readiness indicators, tracking progression against defined lifecycle stages, internal KPIs, and sector best practices, and provides operational and analytical recommendations to the Alumni Relations and Community Director and Managers.
• Supports engagement-related initiatives by coordinating alumni and community partner participation, including connecting appropriate contributors (speakers, judges, mentors, advisors, challenge sponsors) with responsible project leads and relationship managers, and ensuring required information is captured for briefing and stewardship.
• Liaises with internal stakeholders (faculty, staff, student clubs project leads) to support engagement opportunities, ensuring requirements, timelines, and recognition commitments are clearly documented and followed.
• Manages operational details related to engagement initiatives including briefing packages with profiles, background information and recommended faculty and university priorities that align with the strategy.   .
• Manages the operational side of awards and recognition processes.
• Coordinates and supports COOP student activities and task assignments, including onboarding tasks, weekly work planning, and quality control on administrative outputs.
• Coordinates SWAG inventory control, fulfillment, and simple tracking processes to support recognition, volunteer appreciation, and engagement stewardship.
• Maintains  SharePoint, Teams and Asana platforms, including file structure consistency, version control norms, task tracking completeness, and visibility of status and ownership.
• Produces dashboards, summaries, and reports regarding engagement pipeline activity, intake status, awards tracking, sponsorship support, and stewardship follow-through for review by the Director, Alumni Engagement and Community Partnerships and the Managers, as required.

 

What you will bring:

• Undergraduate degree, or an equivalent combination of education and experience

• Minimum of three years of experience in administrative coordination, engagement support, sponsorship support, advancement operations, or a related professional environment

• Proven experience in administration, coordination, and project support

• Proven ability to synthesize information from multiple sources and operate effectively in a dynamic professional environment

• Ability to interact professionally with the public, senior officials, faculty members, alumni, and external partners

• Sound judgement with strong listening, problem-solving, priority-setting, and organizational skills

• Knowledge of CRM databases (e.g., Raiser’s Edge, Salesforce or equivalent), spreadsheet and word processing software, and the ability to analyze and manage data in computerized systems

• Demonstrated professionalism and discretion when handling confidential and sensitive information

• Proven ability to work collaboratively with internal teams, volunteers, and stakeholders

• Strong written and verbal communication skills in English and French

• Ability to work occasional evenings and weekends

#LI-SA1 #LI-HYBRID

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa: 

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact [email protected] to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.