Medical Receptionist, Specialist, Vanderbijlpark – REF# IMR066-MR

A private medical practice in Vanderbijlpark is seeking a Medical Receptionist for a temporary three-month position, with the possibility of becoming permanent.

The successful candidate will be responsible for providing professional patient support, managing the practice diary and administration, assisting with billing and ensuring a calm and professional patient experience.

Roles and Responsibilities (but not limited to):

• Welcome patients in a polite and friendly manner and maintain a neat and tidy reception area.
• Attend to telephone enquiries, bookings and appointment scheduling.
• Manage the practice diary, appointments and follow-up consultations.
• Obtain theatre files and assist with the creation and coordination of theatre lists.
• Answer and respond to calls, emails and text messages and monitor the practice inbox.
• Assist patients with the completion of patient information forms.
• Capture and maintain accurate patient records.
• Email scripts and sick notes as required.
• Process consultation billing using the relevant medical software.
• Assist with billing, invoicing and collection of consultation fees.
• Process in-room payments and receipting.
• Liaise with hospital wards, theatre and implant suppliers.
• Manage practice supplies.
• Maintain patient confidentiality at all times.
• Provide general administrative support to ensure the smooth running of the practice.

Requirements:

• Matric / Grade 12.
• Previous experience working in a medical practice.
• Medical reception experience.
• Experience with medical billing and medical practice software.
• Knowledge and understanding of medical aid coding and billing.
• Exceptional Microsoft Office Suite experience and strong computer literacy.
• Fluent in English.
• Afrikaans and/or Sotho would be advantageous.
• Experience with digital media or MindSkill would be advantageous.

Skills and attributes:

• Friendly, patient, professional and dedicated approach.
• High work ethic and results-oriented approach.
• Excellent administrative and organisational skills.
• Strong communication and interpersonal skills.
• Professional, compassionate and friendly demeanour.
• Ability to deliver a high standard of patient service with integrity.
• Empathetic nature.
• Honest and reliable.
• Ability to multitask and manage competing priorities.
• Good time management and ability to prioritise tasks.
• Excellent attention to detail.
• Ability to exercise discretion and independent decision-making.
• Polite and friendly demeanour.

Work Hours:

Monday to Friday, 08h00 – 17h00

Start date:

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.