Manager, Product Development

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Development

Overview

We are seeking a highly motivated and strategic Manager, Product Development to drive the development and evolution of next-generation payment capabilities within Mastercard's global network platforms. This role is responsible for defining product strategy, managing product roadmaps, translating business opportunities into scalable solutions, and partnering closely with Product Management, Engineering, Architecture, Operations, and regional stakeholders to deliver impactful payment products.

The ideal candidate combines strong product management expertise, deep payments domain knowledge, analytical rigor, and the ability to influence stakeholders across all levels of the organization. This individual must be comfortable operating in complex, highly technical environments while maintaining a relentless focus on customer value, business outcomes, and execution excellence.

Product Strategy & Roadmap:
• Define and manage product vision, roadmap, and requirements for strategic payment platform initiatives.
• Identify customer, operational, and market opportunities that can be translated into scalable product capabilities.
• Partner with Product Managers and business stakeholders to evaluate product investments using quantitative and qualitative data.
• Drive prioritization decisions based on customer impact, business value, risk, and delivery feasibility.
• Develop short-term and long-term product strategies aligned with organizational objectives.

Product Development & Execution:
• Lead end-to-end product development from concept through launch and adoption.
• Create clear business requirements, user stories, functional specifications, and success metrics.
• Work closely with Engineering, Architecture, Operations, and Technical Product Managers throughout the product lifecycle.
• Manage product backlogs and roadmap execution across multiple concurrent initiatives.
• Facilitate trade-off discussions and drive timely decision making across complex cross-functional programs.


Stakeholder Management & Leadership:
• Influence senior leaders, engineering teams, and cross-functional partners to align around product vision and priorities.
• Present product strategy, roadmap progress, business cases, risks, and recommendations to executive stakeholders.
• Coordinate across global teams, regional partners, and operations organizations to ensure successful solution delivery.
• Act as a trusted advisor and subject matter expert for payment network products and platform capabilities.
Data-Driven Decision Making:
• Define and monitor product KPIs, adoption metrics, operational performance indicators, and business outcomes.
• Leverage data analytics to identify opportunities, assess product performance, and drive prioritization decisions.
• Create executive-ready presentations, dashboards, business cases, and strategic recommendations.
• Utilize analytical insights to continuously optimize product performance and customer experience.

AI & Innovation:
• Apply AI-powered tools and techniques to improve product discovery, requirements management, decision-making, operational efficiency, and customer outcomes.
• Identify opportunities to embed AI capabilities into payment products, operational workflows, or customer-facing solutions.
• Leverage modern AI tools in day-to-day product management activities, including research, analysis, documentation, planning, and stakeholder communications.


Required Qualifications

Experience:
• 6-10 years of experience in Product Management, Product Development, Technical Product Management, or related disciplines.
• Proven experience building and launching customer-facing digital products, payment products, or platform capabilities.
• Demonstrated ownership of product roadmaps and delivery of complex cross-functional initiatives.
• Experience partnering directly with Engineering, Architects, Operations, and Business stakeholders.


Domain Expertise (Must Have):
• Strong experience in Payments, Card Payments, Payment Processing, Issuing, Acquiring, Network Processing, Merchant Payments, Digital Payments, Fintech, or related domains.
• Hands-on experience building or managing payment products, payment platforms, or digital products at scale.
• Strong understanding of payment ecosystems, transaction processing, and modern digital payment technologies.


Skills:
• Strong product strategy and roadmap management capabilities.
• Exceptional stakeholder management and influencing skills.
• Excellent analytical thinking and structured problem solving.
• Experience translating business needs into technical requirements.
• Strong verbal, written, and executive communication skills.
• Experience creating executive presentations, product decks, business cases, and data-driven recommendations.
• Proven ability to work effectively in ambiguous and rapidly changing environments.


AI & Analytics:

• Demonstrated hands-on experience using AI tools in day-to-day work.
• Experience leveraging AI capabilities for product development, customer experience, operational efficiency, or business decision making.
• Advanced data analysis and storytelling skills using modern visualization and reporting tools.
• Ability to derive insights from large data sets and communicate findings to senior stakeholders.

Education

Required

• Bachelor's degree in Engineering, Computer Science, Information Technology, or related technical discipline.

Preferred

• MBA or Master's degree from a recognized institution.
• Product Management, Scrum, Agile, or Payments-related certifications.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.