- Location
- Trinity Owl Now (Winter Haven Urgent Care), United States of America
- Type
- Full-time
- Department
- Healthcare
- Education
- High School
- Source
- Workday
Description
InnovaCare Health operates more than 40 clinics throughout Florida and Texas and is recognized as a leader in transforming how care is delivered. Our physician led model blends clinical expertise, advanced technology, and a commitment to personalized, coordinated care that puts patients at the center of every decision. Our impact extends beyond our clinic walls through public health education, outreach, and philanthropic efforts that strengthen the well‑being of the communities we call home. As we continue to grow, we invite passionate individuals to explore opportunities with InnovaCare Health and join us in improving the lives of those we care for each day.
Why Join InnovaCare Health:
Our Philosophy: We don’t just treat conditions; we care for people. We empower patients through education, partnership, and compassionate support. Our whole‑person, high‑touch approach looks beyond symptoms to understand each patient’s full health picture, physical, emotional, and social. We emphasize proactive prevention through screenings, vaccinations, and early detection to help patients stay healthy and active.
Our Model of Care: We’re committed to building strong, lasting relationships with our patients. Every visit, conversation, and care plan is designed to support long‑term health, independence, and quality of life. As a one‑stop shop for care, our providers are trained to treat multiple conditions and guide patients through every stage of their health journey.
We are deeply rooted in the communities we serve, partnering with local organizations, supporting families, and ensuring every patient feels seen, supported, and cared for. Our teams live and work in the same neighborhoods as our patients, and that connection fuels our mission.
Perks & Benefits
- Health, Dental, and Vision insurance – Eligible 30 days after employment.
- Paid Time Off (PTO) and Paid Holidays.
- 401(k) with company match.
- Educational Assistance
- Life Insurance
- A workplace that feels like family, and more!
What You’ll Do
As a Medical Assistant, you’ll be the heartbeat of our care team—supporting physicians, guiding patients, and ensuring each visit feels effortless and personal.
Your day-to-day as MA will include:
- Greet patients and prepare them for physical examinations, including but not limited to obtaining vital signs, medical history, and performing all ancillary tests required.
- Follow up on test orders and report results to provider and patient; provide and maintain patient education materials; maintain medical equipment and order clinical supplies.
- Operates diagnostic equipment (cannot interpret tests), remove staples from superficial wounds, changes wound dressing and obtains cultures, administers non intravenous medication performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs.
- Ensure accurate record keeping and documentation of patient visits, tests, and treatments in the electronic medical records (EMR) system.
- Perform all other related duties as assigned.
Your day-to-day as Patient Care Coordinator will include:
- Welcomes patients and visitors upon arrival to the clinic. Manages waiting room to ensure wait times are within 15-minutes of arrival. If not, the PCC keeps the patients and visitors notified of any delays.
- Maintains accurate registration by obtaining, recording, and updating personal and financial information.
- Answers phones and schedules appointments. May also assist the case manager with scheduling hospital follow-up.
- Collects patient’s financial payment responsibility (ex. co-payments, co-insurance, deductibles or issues receipts).
- Perform all other related duties as assigned.
What You’ll Need
- High school diploma or GED required.
- BLS or CPR certification required.
- Completion of an accredited MA program preferred, or at least one (1) year experience of direct clinical patient care in a healthcare setting.
- CMA/RMA certification (or in progress) preferred.
- Bilingual in English/Spanish highly preferred.
- Team spirit, a calm demeanor, and a passion for people.
Your Future Starts Here
InnovaCare Health isn’t just where you work—it’s where you grow. Our leadership team is committed to helping every staff member advance in their role, learn new skills, and build the career they envision.
Apply now and bring your career to where it’s needed most!
The information listed above is not comprehensive of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.
Innovacare participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.