OFFICE ADMINISTRATOR & INTERNAL SALES ASSISTANT

A well-established organisation within the construction industry is looking for a highly organised, proactive and customer-focused Office Administrator & Internal Sales Assistant to join its team. The successful candidate will provide administrative and operational support while assisting with procurement, stock control, customer service and internal sales activities.

Location: Harare

Type: Full-time

Duties and Responsibilities:

Manage day-to-day office administration and ensure smooth office operations.

Maintain accurate company, customer and supplier records.

Handle correspondence, emails, filing and company documentation.

Provide administrative support to management and the sales team.

Prepare quotations, purchase orders, invoices, sales orders and delivery documentation.

Liaise with suppliers regarding pricing, product information and delivery schedules.

Coordinate procurement activities and follow up on orders and deliveries.

Assist with import documentation, shipping and customs clearance processes.

Liaise with freight forwarders, clearing agents, transport providers and suppliers.

Monitor stock levels, stock movements and inventory records.

Process Goods Received Notes (GRNs) and assist with stock reconciliations.

Investigate stock discrepancies and coordinate corrective action where required.

Assist walk-in customers and respond to customer enquiries.

Support customer credit applications and maintain customer records.

Coordinate with sales, warehouse and other internal teams to ensure orders are processed efficiently.

Assist with marketing and brand administration, including company profiles, brochures and promotional materials.

Assist with general office supplies, procurement and project administration.

Person Specification, Qualifications & Experience:

Previous experience working in the construction industry or a construction-related environment is essential.

Proven experience in office administration, internal sales, procurement or a similar role.

Strong organisational and administrative skills with excellent attention to detail.

Experience coordinating with suppliers, customers and service providers.

Knowledge of stock control and inventory administration.

Experience with quotations, purchase orders, invoices and delivery documentation.

Good customer service and communication skills.

Proficiency in Microsoft Office.

Experience using an ERP or accounting system; Odoo experience would be an advantage.

Ability to multitask, prioritise responsibilities and work independently.

Professional, organised and proactive approach to work.