- Salary
- ₹18k – ₹20k
- Location
- Mohali, India
- Department
- Retail
- Seniority
- Entry
- Source
- Keka
Description
We are seeking a dynamic and enthusiastic (Designation Name), Purpose of the position
Stewards / Service Associates responsible for providing prompt, accurate, and friendly food and beverage service to guests, maintaining cleanliness and hygiene standards, and supporting smooth day-to-day restaurant operations to ensure a positive dining experience.
Key Responsibilities:
• Greet guests and assist with seating as per service standards
• Take food and beverage orders accurately and punch orders in POS
• Serve food and beverages promptly and as per presentation standards
• Maintain cleanliness of tables, service stations, and dining areas
• Coordinate with kitchen and service team for smooth service flow
• Follow hygiene, grooming, and safety standards at all times
• Assist in closing duties, side work, and outlet readiness
Impact of the Role:
• Directly impacts guest satisfaction and service quality
• Supports efficient restaurant operations and table turnover
• Maintains cleanliness, hygiene, and brand image
• Enhances overall dining experience through courteous service
Key Skills and Competencies:
• Basic food & beverage service knowledge
• Good communication and interpersonal skills
• Positive attitude and willingness to learn
• Ability to work in a team environment
• Time management and multitasking ability
• Physical stamina for long working hours
Educational / Professional Qualification:
10+2 / Graduate (Hotel Management Diploma preferred but not mandatory)
Work Experience:
0–2 years of experience in restaurant or hospitality service (Freshers can be considered)
Competencies Required:
• Customer Service Orientation
• Teamwork & Cooperation
• Discipline & Punctuality
• Hygiene & Safety Awareness
• Stress Tolerance
Skills
Customer Service