- Location
- Any State
- Workplace
- Remote
- Type
- Full-time
- Department
- Client Success
- Seniority
- Entry
- Experience
- 1+ years
- Source
- Lever
Description
RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is in search of an exceptional Junior Client Success Specialist .
About RainFocus
RainFocus cares about its employees, customers, and the world in which we live. Our rapidly-growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.
About the Role
We are looking for a detail-oriented, proactive Junior Client Success Specialist to join our Client Success Management (CSM) team. In this role, you will primarily be responsible for creating, maintaining, and auditing Budget to Actual (B2A) artifacts. Additionally, you will support CSM operations by conducting routine audits of administrative workflows and recurring team tasks to ensure operational excellence and consistency across client accounts.
This is an excellent role for an organized professional looking to build a strong foundation in Client Success and Account Operations.
Skills
VMwareOracleExcelSalesforceComplianceCustomer Service